An analytical study of organizational role stress (ORS) in employees of nationalized banks: A case of Allahabad Bank

Priyanka Chaudhary (Banaras Hindu University, Mirzapur, India)
Radha Krishan Lodhwal (Institute of Management Studies, Banaras Hindu University, Varanasi, India)

Journal of Management Development

ISSN: 0262-1711

Publication date: 12 June 2017

Abstract

Purpose

The purpose of this paper is to analyze the organizational role stress (ORS) in employees of Allahabad Bank posted at Guwahati city serving at scale 1 and above up to the deputy general manager (DGM).

Design/methodology/approach

This study was carried out at different branches of Allahabad Bank located in the city of Guwahati, Assam. The respondents included assistant managers and DGM. The sampling technique used for data collection was non-probability sampling; the method used was convenience sampling. This study is exploratory as well as descriptive in nature. A questionnaire was distributed and collected personally by the researcher.

Findings

After an extensive literature review, it was the belief of the researchers that the employees of Allahabad Bank could be experiencing the effects of stress. On using the tools (mean, ANOVA, Correlation) on the dimensions of stress and demographic factors, the results were almost identical.

Research limitations/implications

In the banking industry, every constituent of the occupational stress can be studied more thoroughly. More insight into the factors of stress can be brought into the spotlight through more research work. Academicians may shed light on new factors that are creating stress, but still remain unidentified.

Practical implications

This study can be extensively used in fields other than the banking industry such as hospitality, healthcare, insurance, etc. Stress gives rise to physical problems and health problems. It may also lead to psychological, behavioral and organizational problems. Stress adversely affects the productivity of the organization as employees experiencing stress may not perform up to their capability and according to the requirements of the organization. Awareness among people of stress and the reasons for its occurrence is a must to keep them healthy, happy and competitive.

Originality/value

This research is based on primary data collected from Udai Pareek’s ORS scale. The target sample was scale 1-5 employees of Allahabad Bank posted at Guwahati city. The literature review information and the work of other researchers are supported by due reference.

Keywords

Citation

Chaudhary, P. and Lodhwal, R.K. (2017), "An analytical study of organizational role stress (ORS) in employees of nationalized banks: A case of Allahabad Bank", Journal of Management Development, Vol. 36 No. 5, pp. 671-680. https://doi.org/10.1108/JMD-09-2015-0137

Publisher

:

Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited

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