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Coaching relationship in executive coaching: a Malaysian study

Geok Chew Gan (Faculty of Management, Multimedia University, Cyberjaya, Malaysia)
Chin Wei Chong (Graduate School Management, Multimedia University, Cyberjaya, Malaysia)

Journal of Management Development

ISSN: 0262-1711

Article publication date: 13 April 2015




In order to bridge the gap and provide organizations with practical assistance in dealing with the effectiveness of executive coaching. The purpose of this paper is to investigate the association between coaching relationship which constitutes of rapport, trust, commitment and match with coaching effectiveness in Malaysia using a quantitative research method.


Based on the extensive review of the current literature, rapport, trust, commitment and coach-coachee match with coaching effectiveness are investigated through questionnaire. Objective-driven model which focuses on the extent to which coaching objectives have been met, is used to measure the effectiveness of executive coaching.


The main results of the multiple regressions demonstrate that both rapport and commitment significantly influence coaching effectiveness. These findings provide a basis for developing a quality relationship to advance the executive coaching and HRM research literature.

Practical implications

The practical implication of this study could be useful for HCM managers, who want to enhance leadership capabilities through executive coaching engagement that support their organizations performance.


This Malaysian study will build upon the existing knowledge by investigating the factors contributing to quality coaching relationship from the coachee’s viewpoint.



Gan, G.C. and Chong, C.W. (2015), "Coaching relationship in executive coaching: a Malaysian study", Journal of Management Development, Vol. 34 No. 4, pp. 476-493.



Emerald Group Publishing Limited

Copyright © 2015, Emerald Group Publishing Limited

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