The purpose of this study is to empirically investigate how knowledge-based organizational support (KOS) influences organizational performance through project management.
Data were obtained from a survey and from archival sources with a time lag for the dependent variable; structural equation modeling was used to analyze the data. The sample was made up of 106 organizations in Colombia, considering two key respondents from each organization: general manager and project manager.
Results show that KOS is an antecedent of project management and project performance. Furthermore, project management and project performance play a mediating role between KOS and organizational performance.
Research limitations are the following: use of cross-sectional data with a time lag, one single unit of analysis, organizational performance analyzed only from a financial perspective. Despite these limitations, the paper puts forward relevant implications that bridge knowledge management and project management literature by clarifying the conditions under which knowledge organizational support generates a significant impact on organizational performance. Intellectual capital and knowledge management dynamic capabilities play a relevant role in this connection.
The findings have important practical implications: decision-makers are to allocate effectively hard and soft resources to configure a knowledge-based infrastructure, through the development of intellectual capital and knowledge management dynamic capabilities.
The findings are generalizable to projects management in the context of non-government organizations or other social-oriented initiatives.
This study assumes and operationalizes organizational support from a knowledge-based perspective, represented by intellectual capital and knowledge management dynamic capabilities, providing empirical evidence of the way KOS influences organizational performance through project management and project performance.
The authors acknowledge the finance received from the Spanish Ministry of Science, Innovation and Universities (PGC2018-097981-B-I00) and the Spanish Ministry of Economics and Competitiveness (ECO2015-69704-R) to do this research. Dr Sepúlveda-Rivillas also acknowledges support from Universidad de Antioquia and Fundación Carolina.
Sepúlveda-Rivillas, C.-I., Alegre, J. and Oltra, V. (2022), "Impact of knowledge-based organizational support on organizational performance through project management", Journal of Knowledge Management, Vol. 26 No. 4, pp. 993-1013. https://doi.org/10.1108/JKM-12-2020-0887
Emerald Publishing Limited
Copyright © 2021, Emerald Publishing Limited