Interrelationship between strategic factors, technology and organizational learning: a systematic literature review

Abstract

Purpose

This paper aims to examine the relationship between organizational learning (OL) and technology through the lens of strategic factors and to ascertain future research directions.

Design/methodology/approach

The systematic literature review method was applied in three stages to the 76 articles obtained from Scopus, Web of Science, Google Scholar and EBSCO databases.

Findings

This research revealed the evolution of the role of OL in innovation, performance, knowledge management and technological adoption and showcases a detailed conceptual model relating technology outcomes (technological innovation and capabilities) to OL outcomes (technology absorptive capacity, technological proactivity, as well as information technology [IT] and organization process alignment).

Research limitations/implications

This review includes articles mainly in English and excludes conference proceedings.

Practical implications

This research attempts to guide managers and policymakers to foster an organizational culture conducive to technological adoption and OL. It helps organizations develop strategies for new product development, including strategic alliances and strategic leadership.

Originality/value

This review formalizes the linkages between technological absorptive capacity, technological proactivity and IT with technological innovation and capabilities. It identifies research gaps and elucidates future research directions.

Citation

Sharan, K., Dhayanithy, D. and Sethi, D. (2023), "Interrelationship between strategic factors, technology and organizational learning: a systematic literature review", Journal of Knowledge Management, Vol. 27 No. 9, pp. 2462-2483. https://doi.org/10.1108/JKM-09-2022-0706