To read this content please select one of the options below:

Toward ontology of designer-user interaction in the design process: a knowledge management foundation

Jaehyun Park (Tokyo Institute of Technology, Tokyo, Japan)
Arkalgud Ramaprasad (University of Illinois at Chicago, Chicago, Illinois, USA)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 8 January 2018

Issue publication date: 8 January 2018

744

Abstract

Purpose

The purpose of this study is to explore an ontology of designer-user interaction with a knowledge management foundation. To address this research gap, the authors ask the following research question: what types of knowledge on designer-user interactions are associated with design function and approach in creating effective design outcomes in a collaborative design process?

Design/methodology/approach

Based on ontology of a knowledge management foundation and 99 design projects, the authors conceptualized the ontology of designer-user interaction, which considers design role, function, approach and outcome as a knowledge of designer-user interaction in the design process.

Findings

Based on this analysis, the authors theorize an ontology of designer-user interactions with five dimensions: participant, role, function, design approach and design outcome. Also, this study presents a case study of how this ontology could be applied into the actual projects.

Originality/value

In this study, the authors explore an ontology of designer-user interaction with a knowledge management foundation, because previous interdisciplinary design studies have not formalized the types of designer-user interaction. To address this research gap, the authors ask the following research question: What types of knowledge on designer-user interactions are associated with design function and approach in creating effective design outcomes in a collaborative design process?

Keywords

Citation

Park, J. and Ramaprasad, A. (2018), "Toward ontology of designer-user interaction in the design process: a knowledge management foundation", Journal of Knowledge Management, Vol. 22 No. 1, pp. 201-218. https://doi.org/10.1108/JKM-06-2017-0220

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

Related articles