The impact of leadership coaching in an Australian healthcare setting

Abstract

Purpose

There is limited empirical literature on the effectiveness of leadership coaching in healthcare settings. The purpose of this paper is to explore the efficacy of leadership coaching for individuals implementing strategic change in the Australian public health system.

Design/methodology/approach

Using a within-subjects (pre-post) design, participants (n=31) undertook six one-hour coaching sessions. Coaching was conducted by professional leadership coaches. Both quantitative and qualitative data were collected.

Findings

Participation was associated with significant improvements in goal attainment, solution-focused thinking, leadership self-efficacy, perspective-taking capacity, self-insight and resilience, and ambiguity tolerance. There were significant reductions in stress and anxiety. The benefits of coaching transferred from the workplace to the home. Many participants reported being able to use insights gained in coaching in their personal lives, and reported better work/life balance, less stress and better quality relationships at home.

Originality/value

Few studies have provided evaluation of leadership coaching in healthcare setting. Leadership coaching in the public health system may be an important methodology for facilitating goal attainment and fostering resilience in this vital social sector, benefiting workers in the health services, their families and ultimately their patients and the broader community.

Citation

Grant, A.M., Studholme, I., Verma, R., Kirkwood, L., Paton, B. and O’Connor, S. (2017), "The impact of leadership coaching in an Australian healthcare setting", Journal of Health Organization and Management, Vol. 31 No. 2, pp. 237-252. https://doi.org/10.1108/JHOM-09-2016-0187