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Performance measurement of Brazilian federal university hospitals: an overview of the public health care services through principal component analysis

Gustavo Alves de Melo (Department of Business and Economics, Federal University of Lavras, Lavras, Brazil)
Maria Gabriela Mendonça Peixoto (Department of Production Engineering, Faculty of Technology, University of Brasília, Brasilia, Brazil)
Maria Cristina Angélico Mendonça (Department of Agroindustrial Management, Federal University of Lavras, Lavras, Brazil)
Marcel Andreotti Musetti (Department of Production Engineering, USP EESC, São Carlos, Brazil)
André Luiz Marques Serrano (Department of Production Engineering, Faculty of Technology, University of Brasília, Brasilia, Brazil)
Lucas Oliveira Gomes Ferreira (Department of Accounting and Actuarial Sciences, Faculty of Economics, Administration, Accounting and Public Policy Management, University of Brasília, Brasilia, Brazil)

Journal of Health Organization and Management

ISSN: 1477-7266

Article publication date: 23 May 2024

Issue publication date: 3 June 2024

34

Abstract

Purpose

This paper aimed to contextualize the process of public hospital providing services, based on the measurement of the performance of Federal University Hospitals (HUFs) of Brazil, using the technique of multivariate statistics of principal component analysis.

Design/methodology/approach

This research presented a descriptive and quantitative character, as well as exploratory purpose and followed the inductive logic, being empirically structured in two stages, that is, the application of principal component analysis (PCA) in four healthcare performance dimensions; subsequently, the full reapplication of principal component analysis in the most highly correlated variables, in module, with the first three main components (PC1, PC2 and PC3).

Findings

From the principal component analysis, considering mainly component I, with twice the explanatory power of the second (PC2) and third components (PC3), it was possible to evidence the efficient or inefficient behavior of the HUFs evaluated through the production of medical residency, by specialty area. Finally, it was observed that the formation of two groups composed of seven and eight hospitals, that is, Groups II and IV shows that these groups reflect similarities with respect to the scores and importance of the variables for both hospitals’ groups.

Research limitations/implications

Among the main limitations it was observed that there was incomplete data for some HUFs, which made it impossible to search for information to explain and better contextualize certain aspects. More specifically, a limited number of hospitals with complete information were dealt with for 60% of SIMEC/REHUF performance indicators.

Practical implications

The use of PCA multivariate technique was of great contribution to the contextualization of the performance and productivity of homogeneous and autonomous units represented by the hospitals. It was possible to generate a large quantity of information in order to contribute with assumptions to complement the decision-making processes in these organizations.

Social implications

Development of public policies with emphasis on hospitals linked to teaching centers represented by university hospitals. This also involved the projection of improvements in the reach of the efficiency of the services of assistance to the public health, from the qualified formation of professionals, both to academy, as to clinical practice.

Originality/value

The originality of this paper for the scenarios of the Brazilian public health sector and academic area involved the application of a consolidated performance analysis technique, that is, PCA, obtaining a rich work in relation to the extensive exploitation of techniques to support decision-making processes. In addition, the sequence and the way in which the content, formed by object of study and techniques, has been organized, generates a particular scenario for the measurement of performance in hospital organizations.

Keywords

Acknowledgements

We thank the São Carlos School of Engineering/University of São Paulo - EESC/USP and the Federal University of Viçosa – UFV, Rio Paranaíba Campus - UFV/CRP, for the support in the construction of this research. We also thank the National Council for Scientific and Technological Development (CNPq) for funding the research.

Citation

de Melo, G.A., Peixoto, M.G.M., Mendonça, M.C.A., Musetti, M.A., Serrano, A.L.M. and Ferreira, L.O.G. (2024), "Performance measurement of Brazilian federal university hospitals: an overview of the public health care services through principal component analysis", Journal of Health Organization and Management, Vol. 38 No. 3, pp. 351-371. https://doi.org/10.1108/JHOM-05-2023-0136

Publisher

:

Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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