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Promoting competition in Swedish primary care

Lars Norén (Centre of Consumer Science, School of Business, Economics and Law, University of Gothenburg, Gothenburg, Sweden)
Agneta Ranerup (Department of Applied IT, University of Gothenburg, Gothenburg, Sweden)

Journal of Health Organization and Management

ISSN: 1477-7266

Publication date: 16 March 2015

Abstract

Purpose

The purpose of this paper is to examine the role of accreditation documents (ADs) in the competition based on provider quality in a quasi-market for primary healthcare.

Design/methodology/approach

The paper uses a mixed-method research methodology to analyse two primary healthcare ADs in two Swedish regions. In total, 19 interviews were conducted with actors involved in the creation and use of such documents.

Findings

This paper points to the crucial role of ADs in the identification of quality differences that influence the competition in primary healthcare. This finding contrasts with the commonly held laissez-faire idea that competition causes providers to develop their own service concepts and where the invisible hand creates quality differences. The paper adds to the discussion with its detailed description of how ADs create competition among primary healthcare providers through selection processes, quality differentiation, and ranking.

Research limitations/implications

The paper does not explore quality differences in the medical treatment of patients in primary healthcare centres.

Practical implications

The paper provides insights for politicians on how to use ADs to control competition and regulate choice.

Originality/value

The paper takes an innovative approach to the examination of how ADs increase the competition in primary healthcare choice.

Keywords

Citation

Norén, L. and Ranerup, A. (2015), "Promoting competition in Swedish primary care", Journal of Health Organization and Management, Vol. 29 No. 1, pp. 25-38. https://doi.org/10.1108/JHOM-04-2012-0080

Publisher

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Emerald Group Publishing Limited

Copyright © 2015, Emerald Group Publishing Limited