Exploring the factors influencing building sustainability of low-cost low-rise residential towards user satisfaction
Abstract
Purpose
Urban population growth has increased housing density, which has expanded the construction of low-cost low-rise residential in urban areas. Good building performance and effective low-cost low-rise residential quality lead to higher user satisfaction and improve building sustainability. This study aims to focus on the factors influencing the sustainability of low-cost low-rise residential in the West Malaysia urban area to assess resident satisfaction.
Design/methodology/approach
A mixed-mode approach with both qualitative and quantitative were used in this study. Semi-structured interviews were conducted with 12 stakeholders to identify the common factors influencing sustainability in low-cost low-rise residential. Subsequently, questionnaire surveys were formed and distributed among building users to determine the satisfaction level with low-cost low-rise residential building performance.
Findings
The finding demonstrates that accessibility is the key factor to achieving sustainability of low-cost low-rise residential. The finding also related to the factor that influences both stakeholders and building user satisfaction levels. This study also identifies key areas that require attention to improve user satisfaction with building sustainability and building performance of low-cost low-rise residential.
Originality/value
This study aims to determine stakeholder and building user satisfaction levels in relation to the sustainable building factor. A few indicators have been set up to identify the factors that most influence the sustainability and environment of low-cost low-rise residential buildings. Each subchapter has a few recommendations to improve the performance of low-cost low-rise residential. Each of the factors mentioned is related to social, economic and environmental sustainability. In addition, the study discovered a strong connection between low-cost low-rise residential performance and user satisfaction.
Keywords
Acknowledgements
The authors would like to express their hearties thanks to the Universiti Sains Malaysia, Universiti Kebangsaan Malaysia and Ministry of Public Works for supporting this manuscript. All authors contributed equally in the preparation of this manuscript.
Citation
Norazman, N., Mohd Nashruddin, S.N.A. and Che-Ani, A.I. (2023), "Exploring the factors influencing building sustainability of low-cost low-rise residential towards user satisfaction", Journal of Facilities Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JFM-08-2022-0089
Publisher
:Emerald Publishing Limited
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