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Building supply chain resilience through industry 4.0 base technologies: role of supply chain visibility and environmental dynamism

Nikunj Kumar Jain (Indian Institute of Management Nagpur, Nagpur, India)
Kaustov Chakraborty (Operations Management Area, Institute of Management Technology (IMT), Ghaziabad, India)
Piyush Choudhary (Oil and Natural Gas Corporation Ltd, Ministry of Petroleum and Natural Gas, Government of India, New Delhi, India)

Journal of Business & Industrial Marketing

ISSN: 0885-8624

Article publication date: 29 March 2024

Issue publication date: 26 July 2024

699

Abstract

Purpose

The purpose of this study is to develop a conceptual framework to understand how industry 4.0 technologies can help firms building supply chain resilience (SCR). With the increasing in turbulent business environment and other disruptive events, firms want to build robust and risk resilience supply chains. The study also explores the role of supply chain visibility (SCV) and environmental dynamism (ED) on the relationship between Industry 4.0 and SCR.

Design/methodology/approach

Survey data from 354 firms designated by the Indian Ministry of Petroleum and Natural Gas, as well as organizations that work with these oil and gas firms was analyzed with structural equation modelling, hierarchical linear regression and necessary conditions analysis.

Findings

The findings reveal that Industry 4.0 base technologies enable firms to develop and exploit SCV to build SCR. Furthermore, Industry 4.0 base technologies substantially correlate with SCV under the differential effect of ED, improving SCR.

Research limitations/implications

The cross-sectional data restrict the generalizability of the findings to other geographies and sectors.

Originality/value

This study can assist managers in making well-informed decisions about the strategic use of technology to increase SCV and foster resilient supply chains.

Keywords

Citation

Jain, N.K., Chakraborty, K. and Choudhary, P. (2024), "Building supply chain resilience through industry 4.0 base technologies: role of supply chain visibility and environmental dynamism", Journal of Business & Industrial Marketing, Vol. 39 No. 8, pp. 1750-1763. https://doi.org/10.1108/JBIM-09-2023-0550

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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