Managing strategic supplier relationships: antecedents and outcomes

Abstract

Purpose

The purpose of this paper was to examine the antecedents of strategic supplier relationships in conjunction with outcomes of product and service quality and financial performance. The management of strategic supplier relationships involves the selection and development of suppliers that share common goals and strategies of the partnering organization.

Design/methodology/approach

Structural equation modeling using partial least squares is used to verify and test these relationships.

Findings

Top management support, technological preparedness and trust were found to have significant positive influences on the management of strategic supplier relationships. Strategic supplier relationships were found to have a positive influence on product and service quality outcomes and financial performance.

Research limitations/implications

The results provide new and original empirical evidence on the relationship between the antecedents and outcomes of strategic supplier relationships.

Practical implications

The findings can contribute to the management of supplier relationships, resulting in improved product and service quality outcomes and financial performance.

Originality/value

The research adds empirical evidence to the literature on the factors that contribute to effective supplier relationships and the customer- and firm-related outcomes of this process.

Citation

Jack, E.P. and Powers, T.L. (2015), "Managing strategic supplier relationships: antecedents and outcomes", Journal of Business & Industrial Marketing, Vol. 30 No. 2, pp. 129-138. https://doi.org/10.1108/JBIM-08-2011-0101