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Role conflict and work-life-family (WLF) demands: a perspective of Malaysian family business

Hamrila Abd Latip (Faculty of Economics and Business, Universiti Malaysia Sarawak, Kota Samarahan, Malaysia)
M. Monzer Rahaman (Faculty of Economics and Business, Universiti Malaysia Sarawak, Kota Samarahan, Malaysia)
Kartinah Ayupp (Faculty of Economics and Business, Universiti Malaysia Sarawak, Kota Samarahan, Malaysia)
Evan Lau (Faculty of Economics and Business, Universiti Malaysia Sarawak, Kota Samarahan, Malaysia)

Journal of Asia Business Studies

ISSN: 1558-7894

Article publication date: 19 December 2019

Issue publication date: 27 June 2022

694

Abstract

Purpose

The purpose of this study is to analyze the relationship between work-life-family (WLF) demands and job satisfaction in family businesses.

Design/methodology/approach

Data were collected from 220, who involve in the family business sector in Malaysia. In this study, the major demands in individuals are classified into three categories of WLF. The work component was measured in terms of standard working hours, work pressure and conditions, co-worker relationships and promotional opportunities. The life component was represented by living standards, level of self-motivation fulfillment, achievement of individual targets, self-compassion, self-care and health and community development. The family component represented another segmentation of responsibility and demands for specific role, which relates to family tasks, collective/familiness targets, family involvement and mutual understanding.

Findings

The empirical results indicated that work-related demands determine entrepreneurs’ job satisfaction, then followed by family-related and life-related (personal) demands. As this study was confined to the micro businesses under the family business sector, this provides valuable findings by uncovering the differences among the antecedents because of the reasoning of work culture and business management practices. It is argued that the role conflicts are related to job satisfaction, individual happiness and family contentment.

Originality/value

It expands the typology and fostering sustainable entrepreneurial development. Insights gained could facilitate business strategies and effective human resource policies particularly among the family businesses in Malaysia.

Keywords

Acknowledgements

This study was supported by the Ministry of Higher Education, Malaysia under the grant: F01/SpGS/1560/2017. The authors also acknowledged the comments made by the anonymous reviewers and also the editor for further improvement of the paper.

Citation

Latip, H.A., Rahaman, M.M., Ayupp, K. and Lau, E. (2022), "Role conflict and work-life-family (WLF) demands: a perspective of Malaysian family business", Journal of Asia Business Studies, Vol. 16 No. 4, pp. 589-599. https://doi.org/10.1108/JABS-09-2018-0264

Publisher

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Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

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