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The joint effects of IT resources and CEO support in IT assimilation: Evidence from large-sized enterprises

Peiran Gao (School of Management, Huazhong University of Science and Technology, Wuhan, China)
Yeming Gong (Emlyon Business School, Lyon, France)
Jinlong Zhang (School of Management, Huazhong University of Science and Technology, Wuhan, China)
Hongyi Mao (School of Business Administration, Guizhou University of Finance and Economics, Guiyang, China)
Shan Liu (School of Management, Xi’an Jiaotong University, Xi’an, China)

Industrial Management & Data Systems

ISSN: 0263-5577

Article publication date: 12 July 2019

Issue publication date: 7 August 2019

Abstract

Purpose

The purpose of this paper is to explore the joint effects of different types of IT resources and top management support. Especially, the authors attempt to mainly examine a negative synergy or substitution relationship between IT infrastructure resources and CEO support, and a positive synergy or complementary relationship between IT human resources and CEO support among the large-sized enterprises.

Design/methodology/approach

A research model that integrates IT infrastructure resources, IT human resources, CEO support and the degree of usage of IT for business objectives (i.e. IT business spanning capability) is developed. Based on a sample of 112 large-sized enterprises, partial least squares is used to analyze the research model.

Findings

Whereas the positive moderating role of CEO support in the effectiveness of IT human resources is insignificant, CEO support and IT infrastructure resources have a substitution relationship in predicting IT business spanning capability. Furthermore, the results can explain under which conditions IT infrastructure resources insignificantly or significantly affect IT business spanning capability in large-sized enterprises. Specially, IT infrastructure resources significantly affect IT business spanning capability only when CEO support is low. Thus, in the presence of high CEO support, IT executives in large-sized enterprises should prioritize developing highly effective IT resources, such as IT human resources.

Originality/value

This paper highlights the joint effects of two critical IT resource types (i.e. IT infrastructure and IT human resources) and CEO support in the IT assimilation process among the large-sized enterprises, ultimately contributing to information systems theories and practices.

Keywords

Acknowledgements

This work was supported by the National Social Science Foundation of China (16ZDA013), the National Natural Science Foundation of China (71722014, 71661017, 71801104, and 71531009). The authors appreciate the Youth Innovation Team of Shaanxi Universities “Big data and Business Intelligent Innovation Team”.

Citation

Gao, P., Gong, Y., Zhang, J., Mao, H. and Liu, S. (2019), "The joint effects of IT resources and CEO support in IT assimilation: Evidence from large-sized enterprises", Industrial Management & Data Systems, Vol. 119 No. 6, pp. 1321-1338. https://doi.org/10.1108/IMDS-08-2018-0345

Publisher

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Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited