Exploring and measure the performance of the Indian petroleum supply chain
International Journal of Productivity and Performance Management
ISSN: 1741-0401
Article publication date: 7 October 2021
Issue publication date: 24 June 2022
Abstract
Purpose
This research identifies the supply chain performance indices and designs an evaluation framework to assess and compare the Indian petroleum supply chain performance. We presented a case study of three Indian petroleum companies. For this purpose, we identified fifteen performance criteria extracted from previous literature and expert inputs and classified them into four groups.
Design/methodology/approach
A fuzzy technique for order preference by similarity to the ideal solution (TOPSIS) method is employed for evaluating the performance of the Indian petroleum supply chain.
Findings
The design and evaluation framework suggests that the top three performance measurement criteria, the purity of the products, compliance with environmental laws, and new technology adoption. The result findings also indicate that company C contributes to a maximum satisfaction level of 77%. Simultaneously, companies A and B hold satisfaction levels of 72% and 67%.
Practical implications
The managers should ensure that environmental standards, new technology adoption, and quality are significant concerns in the petroleum supply chain. The managers should follow national and international policies to preserve the environment and ensure safety in operational activities.
Originality/value
This paper makes two contributions in the domain of performance measurement of the petroleum supply chain. First, it identifies the prominent supply chain performance indices. Second, it proposes a model to assess and compare the performance of Indian petroleum companies.
Keywords
Acknowledgements
The authors acknowledge support from the Ministry of Human Resource Development (MHRD), IIT Roorkee (India) for providing financial and research support under grant IITR/DoMS/17918019. The authors would like to thanks experts for their valuable input. The authors are grateful to anonymous reviewers for their constructive comments and suggestions to improve the contents off this paper.
Citation
Kumar, S. and Barua, M.K. (2022), "Exploring and measure the performance of the Indian petroleum supply chain", International Journal of Productivity and Performance Management, Vol. 71 No. 6, pp. 2114-2139. https://doi.org/10.1108/IJPPM-12-2020-0640
Publisher
:Emerald Publishing Limited
Copyright © 2021, Emerald Publishing Limited