Development and validation of an instrument for multidimensional top management support
International Journal of Productivity and Performance Management
ISSN: 1741-0401
Article publication date: 11 September 2017
Abstract
Purpose
Literature reveals that there is a paucity of instruments to measure multidimensional top management support (TMS). The multidimensionality and the complexity of the TMS cannot be reflected by a single-dimensional construct. The purpose of this paper is to develop and validate an instrument for the measurement of multidimensional TMS.
Design/methodology/approach
In this cross-sectional study, exploratory and confirmatory factor analyses were performed to check the validity and model fitness based on sample data collected from the PMI community. Ordinary least square and structural equation modeling techniques were used to test the research hypotheses and validate multidimensional TMS.
Findings
The findings revealed a significant positive correlation among all dimensions of top management and their significant influence on project success, especially on project efficiency and team dimensions.
Research limitations/implications
Based on the existing knowledge through a coherent and refined process, the development and validation of a top management support questionnaire (TMSQ) made a significant contribution to theories and research methods.
Practical implications
Multidimensional TMS provides an opportunity to ensure provision of apt assistance throughout the implementation of projects for improving organizational performance across the industries.
Originality/value
This study targeted a sample size of 300 to develop and validate an instrument, which is in line with previous research studies on the development and validation of a reliable instrument. To operationalize TMSQ, this study adopted an online survey and received 208 responses (69 percent) from the PMI community.
Keywords
Acknowledgements
Special thanks to the editor for continuous guidance, helpful suggestions, and proofreading. The authors also appreciate the anonymous reviewers for providing constructive comments, feedback, and suggestions. The authors acknowledge the support and productive comments on TMSQ tool development provided by Professor Albert Boonstra, University of Groningen, Netherland. Special appreciations to the respondents from the PMI leadership community for voluntary participation, and all colleagues for their support during the scale development process.
Citation
Ahmed, R. and Azmi bin Mohamed, N. (2017), "Development and validation of an instrument for multidimensional top management support", International Journal of Productivity and Performance Management, Vol. 66 No. 7, pp. 873-895. https://doi.org/10.1108/IJPPM-12-2015-0182
Publisher
:Emerald Publishing Limited
Copyright © 2017, Emerald Publishing Limited