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Productivity, quality and business performance: an empirical study

Anand Prakash (School of General Management, National Institute of Construction Management and Research, Pune, India)
Sanjay Kumar Jha (Department of Production Engineering, Birla Institute of Technology, Ranchi, India)
Kapil Deo Prasad (Department of Production Engineering, Birla Institute of Technology, Patna, India)
Abhishek Kumar Singh (Department of Production Engineering, Birla Institute of Technology, Deoghar, India)

International Journal of Productivity and Performance Management

ISSN: 1741-0401

Article publication date: 9 January 2017

4709

Abstract

Purpose

The purpose of this paper is to empirically investigate linkage among productivity, quality, and business performance in home-based brassware units in India.

Design/methodology/approach

This study involved action research of home-based brassware units applying procedures for three-stage least-squares (3SLS) regression analysis, with data obtained through questionnaire survey based on convenience sampling.

Findings

This study has supported the established belief that quality leads to productivity, and subsequently productivity leads to better business performance for home-based brassware units in India. The consistent and logical result of this study using 3SLS regression analysis has provided empirical understanding of the appropriate linkage among productivity, quality, and business performance.

Research limitations/implications

This study has limitations of findings, as it studied the home-based brassware units in the Indian context only.

Practical implications

This study implies that marketable home-based brassware products are to be produced by taking into account boundaries of production within the framework of goals and value created by motivation and dependability for monitoring the business performance. Identifying an appropriate linkage among productivity, quality, and business performance may project a holistic evaluation of the policy development related to home-based brassware units.

Originality/value

This is an original study to test empirical linkages among productivity, quality, and business performance using 3SLS regression analysis particularly for home-based brassware units in India.

Keywords

Acknowledgements

The authors thank anonymous referees, and the editor for their valuable feedback, which significantly improved both statistical and overall presentation of this paper. The authors sincerely acknowledge the support of different units of Moradabad, Pareo, Jariagarh, Raigarh, Indipur, and Birbhum brassware clusters for their cooperation in data collection.

Citation

Prakash, A., Jha, S.K., Prasad, K.D. and Singh, A.K. (2017), "Productivity, quality and business performance: an empirical study", International Journal of Productivity and Performance Management, Vol. 66 No. 1, pp. 78-91. https://doi.org/10.1108/IJPPM-03-2015-0041

Publisher

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Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited

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