Best use of technology within a government organization should mirror the best practice use within business and industry today. Information integrity, cultural awareness, and enterprise integration form the foundation for success. The Public Administrator should read this treatise with an eye to real-life examples of how “the way” a technology is introduced can impact its success. Clear focus on the users and the processes are important. A concentrated, thorough approach to data governance and change management may seem restrictive, but it can maximize the value of your technology, processes, people, and − perhaps most importantly − the information used to make your strategic and tactical decisions. The recommendations are applicable to most government and business technology initiatives.
Larkin, B. (2008), "Increasing information integrity: cultural impacts of changing the way we manage data", International Journal of Organization Theory & Behavior, Vol. 11 No. 4, pp. 558-578. https://doi.org/10.1108/IJOTB-11-04-2008-B007Download as .RIS
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