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Supply chain integration and its impact on supply chain agility and organizational flexibility in manufacturing firms

Ahmad Azwan Ahmad Shukor (Department of Business Strategy and Policy, Faculty of Business and Accountancy, University of Malaya, Kuala Lumpur, Malaysia)
Md. Shah Newaz (Department of International Business, Independent University, Dhaka, Bangladesh)
Muhammad Khalilur Rahman (Faculty of Entrepreneurship and Business, University Malaysia Kelantan, Kelantan, Malaysia)
Azni Zarina Taha (Faculty of Business and Accountancy, University of Malaya, Kuala Lumpur, Malaysia)

International Journal of Emerging Markets

ISSN: 1746-8809

Article publication date: 3 August 2020

Abstract

Purpose

This study investigates the impact of environmental uncertainty and organizational ambidexterity on supply chain integration and its relationship between supply chain agility and organizational flexibility in the manufacturing firms.

Design/methodology/approach

The data were collected from 526 managers in services and manufacturing industry in Kuala Lumpur. The partial least square (SmartPLS 3.0) tool was applied through the use of the structural equation modeling (SEM) technique.

Findings

The results revealed that a strong relationship exist between environmental uncertainty and supply chain integrations including customer, supplier and internal integration. Organizational ambidexterity has a significant relationship with supply chain integration. Supply chain integrations were shown to have a positive impact on the firm's supply chain agility and organizational flexibility.

Originality/value

The findings may assist to establish a set of key drivers for enhancing supply chain agility and organizational flexibility as a supply chain management initiative in the manufacturing and service industry.

Keywords

Citation

Shukor, A.A.A., Newaz, M.S., Rahman, M.K. and Taha, A.Z. (2020), "Supply chain integration and its impact on supply chain agility and organizational flexibility in manufacturing firms", International Journal of Emerging Markets, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJOEM-04-2020-0418

Publisher

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Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited