Identifying the enablers of HR digitalization and HR analytics using ISM and MICMAC analysis
International Journal of Organizational Analysis
ISSN: 1934-8835
Article publication date: 24 April 2023
Issue publication date: 21 February 2024
Abstract
Purpose
This study aims to identify the enablers of human resource (HR) digitalization and HR analytics. This paper also aims to build a relationship map using interpretive structural modeling.
Design/methodology/approach
A systematic literature review is used to identify the key enablers of HR digitalization and HR analytics. Ten expert opinions have been taken from the key officials of IT firms located in New Delhi North Central Region.
Findings
This study is focused on the enablers of HR analytics. It is found that change management (CM) in the organization is the key enabler of implementing HR digitalization and analytics in an organization. However, other elements like learning culture, training and development, E-learning management and HR transformation (HRT) play a vital role in implementing HR analytics. It is also found that implementing artificial intelligence for HR practices is the ultimate goal for every organization.
Research limitations/implications
Management teams in IT firms should focus on the continuous learning process in the organization. The CM should be expedited for digitalization and adoption of HR analytics. Managers must go through the ramification of HRT, which possesses diligence in HR analytics and artificial intelligence.
Originality/value
This study explicitly talks about the enablers of HR digitalization and HR analytics. It also explores the relationship between the enablers. This study also describes the driving and dependence power of all the enablers.
Keywords
Acknowledgements
The authors would like to express their sincere gratitude to the editorial team and anonymous reviewers of the International Journal of Organizational Analysis for their invaluable feedback and constructive criticism, which helped to improve the quality of this manuscript significantly. Their expertise and attention to detail have been instrumental in shaping this work into its final form. Thank you for your time and effort in reviewing and editing this manuscript. The first author gratefully acknowledges the mentorship and encouragement of Dr Jamini Ranjan Meher, who is her co-author in this research work. The authors declare that they have not received any financial support for the research, and for the publication of this manuscript.
Citation
Verma, S., Rana, N. and Meher, J.R. (2024), "Identifying the enablers of HR digitalization and HR analytics using ISM and MICMAC analysis", International Journal of Organizational Analysis, Vol. 32 No. 3, pp. 504-521. https://doi.org/10.1108/IJOA-01-2023-3611
Publisher
:Emerald Publishing Limited
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