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A comparative study of formal coaching and mentoring programmes in higher education

Jenni Jones (Management and Leadership Department, University of Wolverhampton Business School, Wolverhampton, UK)
Helen A. Smith (Department of People and Performance, Manchester Metropolitan University, Manchester, UK)

International Journal of Mentoring and Coaching in Education

ISSN: 2046-6854

Article publication date: 10 January 2022

Issue publication date: 15 April 2022

3807

Abstract

Purpose

The purpose of this paper is to evaluate two coaching and mentoring programmes focused on the ever-increasingly important aim of enhancing the chances of professional level employment for undergraduate students, at two UK universities. In addition, to offer recommendations to enhance coaching and mentoring success within higher education (HE).

Design/methodology/approach

Two similar programmes are compared; the first study is a coaching programme delivered in two phases involving over 1,500 students within the business school. The second study is a mentoring programme involving over 250 students over a ten-year period within the business school at a different institution.

Findings

The two programmes have been compared against the key success criteria from the literature, endorsed by coaching and mentoring experts. The results highlight the importance of integrating with other initiatives, senior management commitment, budget, an application process, clear matching process, trained coaches and mentors, induction for both parties, supportive material, ongoing supervision and robust evaluation and record keeping.

Research limitations/implications

The research focuses on two similar institutions, with comparable student demographics. It would have been useful to dig deeper into the effect of the diverse characteristics of coach/mentor and coachee/mentee on the effectiveness of their relationships. In addition, to test the assumptions and recommendations beyond these two institutions, and to validate the reach and application of these best practice recommendations further afield.

Practical implications

The results identify a number of best practice recommendations to guide HE institutions when offering coaching and mentoring interventions to support career progression of their students.

Originality/value

There are limited comparison studies between universities with undergraduate career-related coaching and mentoring programmes and limited research offering best practice recommendations for coaching and mentoring programmes in HE. The top ten factors offered here to take away will add value to those thinking of running similar programmes within HE.

Keywords

Acknowledgements

The authors would like to thank the mentors, coaches, mentees and coaches who have taken part over the years in the coaching and mentoring programmes that this paper is focussed on. The authors would also like to thank the Peer Reviewers and Editors for their corrections and support throughout the development of this paper too.

This article is dedicated to the late Prof David Megginson for his huge contribution to coaching and mentoring in education.

Citation

Jones, J. and Smith, H.A. (2022), "A comparative study of formal coaching and mentoring programmes in higher education", International Journal of Mentoring and Coaching in Education, Vol. 11 No. 2, pp. 213-231. https://doi.org/10.1108/IJMCE-03-2021-0054

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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