Organizational justice, conflict management and employee relations: The mediating role of climate of trust
International Journal of Manpower
Article publication date: 6 February 2019
The purpose of this paper is to examine the impact of organizational justice and conflict management on employee relations (ER) through the mediating role of climate of trust.
This study was conducted with a sample of 331 employees working in a power transmission unit of Odisha. Data were collected by administering a structured questionnaire and analyzed using structural equation modeling (AMOS 20).
The results reveal that climate of trust plays the role of a partial mediator between organizational justice and ER and conflict management and ER. Also, it was found that organizational justice, conflict management and climate of trust are the positive and significant predictors of ER.
The study was confined to a single state-owned power transmission unit of an Indian state, which restricts its generalizability. The research would benefit from exploration in alternative units.
This scholarly work may encourage managers and decision makers to develop trust building climate by focusing on organizational justice and conflict management to flourish an environment of harmonious ER, furthermore to formulate effective strategies for cultivating facilitative work environment to enhance positive attitude among the employees to challenge future goals.
The research is exclusive in determining the influence of organizational justice and conflict management on ER through the mediator of climate of trust in the new perspective of the power sector that provides empirical evidence to the extant literature.
This paper is presented at the 9th Conference on Excellence in Research and Education (CERE 2018), held on May 3–6, 2018 at the Indian Institute of Management Indore, India.
Sahoo, R. and Sahoo, C.K. (2019), "Organizational justice, conflict management and employee relations: The mediating role of climate of trust", International Journal of Manpower, Vol. 40 No. 4, pp. 783-799. https://doi.org/10.1108/IJM-12-2017-0342
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