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Smart HR 4.0 – how industry 4.0 is disrupting HR

Brijesh Sivathanu (Department of Management, Symbiosis Centre for Information Technology (SCIT) Symbiosis International University (SIU), Pune, India)
Rajasshrie Pillai (Department of Management, Pune Institute of Business Management (PIBM), Pune, India)

Human Resource Management International Digest

ISSN: 0967-0734

Article publication date: 15 May 2018

Issue publication date: 12 June 2018




This paper aims to highlight the importance of Smart Human Resources 4.0 (Smart HR 4.0) and its role as a catalyst in the disruption process in the human resource domain. This paper illustrates the advantages of Smart HR 4.0 in the HR domain by using the example of Credit Suisse, which has extensively used people analytics to reduce employee attrition.


The paper discusses the role of Smart HR 4.0 as a disruptor in the human resource domain. With the help of the Smart HR 4.0 conceptual framework, this paper illustrates how Smart HR 4.0 disrupts the talent on-boarding, talent development, and talent off-boarding process.


An organization would require a successful Smart HR 4.0 strategy to cope up with the challenges of Industry 4.0 transformation. Emerging technologies such as Internet-of-Things, Big Data, and artificial intelligence will automate most of the HR processes, resulting in efficient and leaner HR teams. Both organization structure and leadership style changes would be required for efficient Smart HR 4.0 implementation that would allow HR departments to play a more strategic role in the overall organization growth.


This paper contributes to the existing literature and body of knowledge in the HR domain by developing a Smart HR 4.0 conceptual framework. This paper discusses how Smart HR 4.0 acts as a catalyst in the disruption of talent ion-boarding, talent development, and talent off-boarding process with the help of emerging technologies and change in the employee generation.



Sivathanu, B. and Pillai, R. (2018), "Smart HR 4.0 – how industry 4.0 is disrupting HR", Human Resource Management International Digest, Vol. 26 No. 4, pp. 7-11.



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Copyright © 2018, Emerald Publishing Limited

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