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Analyzing the online public sentiments related to Russia-Ukraine war over Twitter

Rahat Gulzar (Department of Library and Information Science, University of Kashmir, Srinagar, India)
Sumeer Gul (Department of Library and Information Science, University of Kashmir, Srinagar, India)
Manoj Kumar Verma (Department of Library and Information Science, Mizoram University, Aizawl, India)
Mushtaq Ahmad Darzi (Department of Management Studies, University of Kashmir, Srinagar, India)
Farzana Gulzar (Department of Management Studies, University of Kashmir, Srinagar, India)
Sheikh Shueb (Rumi Library, Islamic University of Science and Technology, Awantipora, India)

Global Knowledge, Memory and Communication

ISSN: 2514-9342

Article publication date: 2 October 2023

303

Abstract

Purpose

Sharing and obtaining information over social media has enabled people to express their opinions regarding any event. Since the tweets regarding the Russia-Ukraine war were extensively publicized on social media, this study aims to analyse the temporal sentiments people express through tweets related to the war.

Design/methodology/approach

Relevant hashtag related to the Russia-Ukraine war was identified, and tweets were downloaded using Twitter API, which were later migrated to Orange Data mining software. Pre-processing techniques like transformation, tokenization, and filtering were applied to the extracted tweets. VADER (Valence Aware Dictionary for Sentiment Reasoning) sentiment analysis module of Orange software was used to categorize tweets into positive, negative and neutral ones based on the tweet polarity. For ascertaining the key and co-occurring terms and phrases in tweets and also to visualize the keyword clusters, VOSviewer, a data visualization software, was made use of.

Findings

An increase in the number of tweets is witnessed in the initial days, while a decline is observed over time. Most tweets are negative in nature, followed by positive and neutral ones. It is also ascertained that tweets from verified accounts are more impactful than unverified ones. russiaukrainewar, ukraine, russia, false, war, nato, zelensky and stoprussia are the dominant co-occurring keywords. Ukraine, Russia and Putin are the top hashtags for sentiment representation. India, the USA and the UK contribute the highest tweets.

Originality/value

The study tries to explore the public sentiments expressed over Twitter related to Russia-Ukraine war.

Keywords

Acknowledgements

Conflict of interest: The authors declared no potential conflicts of interest with respect to the research, authorship and/or publication of this study.

Funding: The authors received no financial support for the research, authorship and/or publication of this study.

Citation

Gulzar, R., Gul, S., Verma, M.K., Darzi, M.A., Gulzar, F. and Shueb, S. (2023), "Analyzing the online public sentiments related to Russia-Ukraine war over Twitter", Global Knowledge, Memory and Communication, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/GKMC-03-2023-0106

Publisher

:

Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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