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Effect of cyberbullying on employee creativity: examining the roles of family social support and job burnout

Wajeeha Mushtaq (Department of Management Sciences, COMSATS University Islamabad – Lahore Campus, Lahore, Pakistan)
Ahmad Qammar (Department of Management Sciences, COMSATS University Islamabad – Lahore Campus, Lahore, Pakistan)
Imran Shafique (Department of Management Sciences, COMSATS University Islamabad – Lahore Campus, Lahore, Pakistan)
Zafar-Uz-Zaman Anjum (Department of Management Sciences, COMSATS University Islamabad – Lahore Campus, Lahore, Pakistan)

Foresight

ISSN: 1463-6689

Article publication date: 6 September 2021

Issue publication date: 27 October 2022

834

Abstract

Purpose

The purpose of this paper is to examine the influence of cyberbullying at work on employee creativity with moderating role of family social support (FSS) and mediating role of job burnout.

Design/methodology/approach

Using convenience sampling technique, data were collected from 212 employees working in manufacturing sector. The partial least square-structural equation modeling (PLS-SEM) was used to test the hypotheses.

Findings

Results reveal that cyberbullying has found to be negatively associated with employee creativity and positively linked with job burnout. Furthermore, job burnout has negative connection with employee creativity; however, job burnout does not mediate the link between cyberbullying and creativity.

Research limitations/implications

This study provides comprehensive insights in the literature about the negative workplace context (cyberbullying) as antecedent, job-linked psychological exhaustion (job burnout) as mediation and generation of original thoughts by employees (employee creativity) as consequence.

Originality/value

Examination of FSS as coping strategy and job burnout as underlying mechanism between the cyberbullying and employee creativity is the novelty of the present research.

Keywords

Acknowledgements

The authors are thankful to the anonymous reviewers and the editor for their guidance and feedback to improve the article.

Citation

Mushtaq, W., Qammar, A., Shafique, I. and Anjum, Z.-U. (2022), "Effect of cyberbullying on employee creativity: examining the roles of family social support and job burnout", Foresight, Vol. 24 No. 5, pp. 596-609. https://doi.org/10.1108/FS-01-2021-0018

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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