Comprehensive Education for Successful End‐User Computing
Information Technology & People
Article publication date: 1 January 1992
Discusses the failure of end user computing (EUC) to achieve its objectives. Bases discussion on people, application and skill. Relates the problems to those of prototyping. Suggests some difficulties can be overcome by education. Presents an educational method consisting of five steps: interviews and observations, group discussions, lectures, simulation, and personal guidance.
Hellman, R. (1992), "Comprehensive Education for Successful End‐User Computing", Information Technology & People, Vol. 6 No. 1, pp. 65-84. https://doi.org/10.1108/EUM0000000003545
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