Information‐sharing Service Helps Beat Bad Debt Problem

Abstract

Examines the problem of bad debt and how it was solved by the mobile communications industry. Discusses the factors responsible for the high level of bad debt in the industry, such as rapid growth, payment structure, and a lack of end‐user appreciation of the costs, which led to the launch of the information sharing system being launched. Surmises that the system will ultimately benefit the credit‐worthy customer since he will no longer have to subsidize bad debts

Citation

Smith, M. (1991), "Information‐sharing Service Helps Beat Bad Debt Problem", Work Study, Vol. 40 No. 4, pp. 6-7. https://doi.org/10.1108/EUM0000000002647