To read the full version of this content please select one of the options below:

Overhead Productivity: the Organisational Impact of IT

Work Study

ISSN: 0043-8022

Article publication date: 1 March 1991

Abstract

Examines the organizational impact of information technology as a communication system in a largely vertical management structure. Considers whether changes add value by reference to the categories of core, support, and diversionary activity. Summarizes that understanding the organizational impact of information technology means defining the business changes required, at the operational level and at the management level.

Keywords

Citation

Develin, N. (1991), "Overhead Productivity: the Organisational Impact of IT", Work Study, Vol. 40 No. 3, pp. 22-23. https://doi.org/10.1108/EUM0000000002646

Publisher

:

MCB UP Ltd

Copyright © 1991, MCB UP Limited