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Organizational Effectiveness and the ″Expert″

Industrial Management & Data Systems

ISSN: 0263-5577

Publication date: 1 January 1992

Abstract

Examines the major current approaches to organizational analysis, namely accounting, marketing, behavioural, management services, consultative, systems and total quality. Describes an outline sketch of each showing the basic philosophy adopted and the techniques utilized. Discusses the limitations of the adoption by management of any one approach and the selection of the “expert”, as this tends to lead to the definition of the “problem”, and hence to a solution related directly to the adopted approach/”expert”. This will give rise to an over‐simplification of the true organizational complexity and may lead to a loss of overall organizational effectiveness. Suggests a number of guidelines for management, to assist in the handling of a process of organizational effectiveness improvement through organizational analysis and the use of “experts”.

Keywords

Citation

Taylor, D. (1992), "Organizational Effectiveness and the ″Expert″", Industrial Management & Data Systems, Vol. 92 No. 1, pp. 3-6. https://doi.org/10.1108/EUM0000000001442

Publisher

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MCB UP Ltd

Copyright © 1992, MCB UP Limited