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“I will learn from my mistakes if we are close and supportive”: a moderated-mediating model of learning from mistakes

Man Lung Jonathan Kwok (School of Professional Education and Executive Development, The Hong Kong Polytechnic University, Kowloon, Hong Kong)
Raymond Kwong (The Hong Kong Community College, The Hong Kong Polytechnic University, Kowloon, Hong Kong)

Education + Training

ISSN: 0040-0912

Article publication date: 21 December 2022

Issue publication date: 3 February 2023

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Abstract

Purpose

This study aims to identify the antecedents of learning from mistakes within the student group work setting. Specifically, this study provides empirical evidence of how team–member exchange (TMX) positively leads to learning from mistakes via person-focused interpersonal citizenship behaviours (ICBs) and of the boundary condition of intellect of this indirect relationship.

Design/methodology/approach

Cross-sectional survey data were collected from 189 new business undergraduate students at a Hong Kong higher education institute. PROCESS Macro (Hayes, 2013) and bootstrapping with 5,000 resamples were conducted to analyse the moderated mediation model.

Findings

The authors found that high levels of TMX within a group positively related to person-focused ICBs and learning from mistakes. Moreover, the bootstrapping results showed that there was an indirect effect of TMX and learning from mistakes via person-focused ICBs. The presence of students with high intellect strengthened this indirect relationship.

Originality/value

Whereas many studies have examined the development of students’ employability skills, most have ignored the importance of learning from mistakes, which is considered to be a soft employability skill and an important attribute in the workplace. Moreover, the factors that facilitate students’ learning from mistakes are unclear. This study is the first to identify the antecedents of learning from mistakes by adopting social exchange, reciprocity and social information processing (SIP) theories.

Keywords

Citation

Kwok, M.L.J. and Kwong, R. (2023), "“I will learn from my mistakes if we are close and supportive”: a moderated-mediating model of learning from mistakes", Education + Training, Vol. 65 No. 1, pp. 58-73. https://doi.org/10.1108/ET-01-2022-0030

Publisher

:

Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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