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Proposed business and franchising models for primary care in Kenya

Elise Catherine Davis (Department of Epidemiology and Biostatistics, Texas A&M Health Science Center School of Rural Public Health, College Station, Texas, USA)
Ashley Evans (Department of Health Administration, Texas A&M Health Science Center School of Rural Public Health, College Station, Texas, USA)
Caroline Uptmore (Department of Health Administration, Texas A&M Health Science Center School of Rural Public Health, College Station, Texas, USA)
Sarah Lang (Department of Health Administration, Texas A&M Health Science Center School of Rural Public Health, College Station, Texas, USA)
Jessica K. McElroy (Department of Health Administration, Texas A&M University System, College Station, Texas, USA)
David Ellenburg (Department of Health Administration, Texas A&M Health Science Center School of Rural Public Health, College Station, Texas, USA)
Tony Nguyen (Department of Health Administration, Texas A&M Health Science Center School of Rural Public Health, College Station, Texas, USA)
Bita A. Kash (Department of Health Policy and Management, Texas A&M Health Science Center School of Rural Public Health, College Station, Texas, USA)

European Journal of Training and Development

ISSN: 2046-9012

Publication date: 19 February 2018

Abstract

Purpose

The purpose of this paper is to present proposed solutions and interventions to some of the major barriers to providing adequate access to healthcare in Kenya. Specific business models are proposed to improve access to quality healthcare in low- and middle-income countries. Finally, strategies are developed for the retail clinic concept (RCC).

Design/methodology/approach

Google Scholar, PubMed and EBSCOhost were among the databases used to collect articles relevant to the purpose in Kenya. Various governmental and news articles were collected from Google searches. Relevant business models from other sectors were considered for potential application to healthcare and the retail clinic concept.

Findings

After a review of current methodologies and approaches to business and franchising models in various settings, the most relevant models are proposed as solutions to improving quality healthcare in Kenya through the RCC. For example, authors reviewed physician recruitment strategies, insurance plans and community engagement. The paper is informed by existing literature and reports as well as key informants.

Research limitations/implications

This paper lacks primary data collection within Kenya and is limited to a brief scoping review of literature. The findings provide effective strategies for various business and franchising models in healthcare.

Originality/value

The assembling of relevant information specific to Kenya and potential business models provides effective means of improving health delivery through business and franchising, focusing on innovative approaches and models that have proven effective in other settings.

Keywords

Acknowledgements

This paper forms part of a special section “Global health and human development in Africa”, guest edited by Fredrick Muyia Nafukho.

Citation

Davis, E., Evans, A., Uptmore, C., Lang, S., McElroy, J., Ellenburg, D., Nguyen, T. and Kash, B. (2018), "Proposed business and franchising models for primary care in Kenya", European Journal of Training and Development, Vol. 42 No. 1/2, pp. 48-56. https://doi.org/10.1108/EJTD-06-2016-0043

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Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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