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The paradox of workplace flexibility: navigating through the case of Career Pandit

Pallavi Datta (School of Business and Management, Christ (Deemed to be University), Bengaluru, India)
Sathiyaseelan Balasundaram (School of Business and Management, Christ (Deemed to be University), Bangalore, India)
Rekha Hitha Aranha (School of Business and Management, Christ (Deemed to be University), Bangalore, India)
Vijaya Chandran (School of Business and Management, Christ (Deemed to be University), Bangalore, India)

Publication date: 24 August 2023

Abstract

Learning outcomes

The learning objectives are intended to stimulate the students’ comprehension of the various challenges faced by Indian startups in the digital ecosystem. With the changing working dynamics in organizations around the globe, managers are expected to explore unconventional business models to facilitate operational growth. The case study is a valuable resource for graduate students to enhance and evolve their critical thinking and solution-oriented skills as forthcoming managers of digital businesses. Students should be able to analyze the case, respond to the questions and evaluate the consequences of workplace flexibility, moonlighting and its applicability in an organizational context. With the Indian Government introducing schemes such as the Digital India initiative and Startup India, it is predicted that numerous startups will opt for digital business standards and a remote work approach. The case bridges classroom theories and a real-life digital company to help students connect with emerging market scenarios.

Case overview/synopsis

During the digital era, India witnessed a shift in companies’ work culture, which amplified when COVID-19 hit the country. Organizations started to work remotely and experienced the numerous benefits it brought. The comfort of working from home was greater for digital businesses whose significant operations could be performed online. However, is it really that productive for digital companies to telecommute? The case illustrates how a digital company, Career Pandit, formed in 2018, unfurls and expands its business and further highlights the challenges the pandemic raised concerning people management. In addition to the discussion, the purpose of the case is to determine the implication of workplace flexibility and moonlighting and how Indian startups cope with the uncertain future challenges it brings.

Complexity academic level

Under graduate and postgraduate students.

Supplementary materials

Teaching notes are available for educators only.

Subject code

CSS 6: Human Resource Management.

Keywords

Acknowledgements

Since acceptance of the article, the author Vijaya Chandran A.R. has updated his affiliation: Vijaya Chandran A.R. is Professor and Program Chair at OB/HRM, Global Institute of Business Studies, Bangalore, India.

Disclaimer. This case is written solely for educational purposes and is not intended to represent successful or unsuccessful managerial decision-making. The authors may have disguised names; financial and other recognizable information to protect confidentiality.

Citation

Datta, P., Balasundaram, S., Aranha, R.H. and Chandran, V. (2023), "The paradox of workplace flexibility: navigating through the case of Career Pandit", , Vol. 13 No. 2. https://doi.org/10.1108/EEMCS-02-2023-0052

Publisher

:

Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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