The effect of cultural intelligence of top management on pro-diversity work climate and work attitudes of Myanmar migrant workers in Thailand
Equality, Diversity and Inclusion
ISSN: 2040-7149
Article publication date: 20 January 2022
Issue publication date: 13 June 2022
Abstract
Purpose
This research examines the effect of cultural intelligence (CQ) of top management on pro-diversity climates and perceived discrimination of the Myanmar migrant workers in Thailand. This research also analyzes the effect of perceived discrimination on job satisfaction and turnover intention of the Myanmar migrant workers.
Design/methodology/approach
The data were collected from 650 Myanmar migrant workers who are employed at two factories in Thailand. Partial least squares structural equation modeling (PLS-SEM) was used as the data analysis method.
Findings
The results significantly support the positive effect of perceived management CQ on pro-diversity climates. Pro-diversity climates are also negatively and significantly associated with perceived discrimination. Moreover, the effect of perceived management CQ on perceived discrimination is fully mediated by pro-diversity climate.
Originality/value
This research clarifies that simply ensuring top management possess CQ may not be a sufficient condition for the company to successfully tackle discrimination in the workplace. Rather, it is crucial for the top management to create an organizational climate that is supportive of the racial diversity of foreign migrant employees.
Keywords
Acknowledgements
This research received financial support from National Institute of Development Administration.
Citation
Charoensukmongkol, P. and Phungsoonthorn, T. (2022), "The effect of cultural intelligence of top management on pro-diversity work climate and work attitudes of Myanmar migrant workers in Thailand", Equality, Diversity and Inclusion, Vol. 41 No. 5, pp. 760-777. https://doi.org/10.1108/EDI-11-2020-0339
Publisher
:Emerald Publishing Limited
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