To read this content please select one of the options below:

Inclusive workplace and organizational citizenship behavior: Study of a higher education institution, India

Aneesya Panicker (Institute of Business Management, GLA University, Mathura, India)
Rakesh Kumar Agrawal (Department of Organizational Behaviour and Human Resources Management, Indian Institute of Management Kashipur, Kashipur, India)
Utkal Khandelwal (Institute of Business Management, GLA University, Mathura, India)

Equality, Diversity and Inclusion

ISSN: 2040-7149

Article publication date: 20 August 2018

4694

Abstract

Purpose

The purpose of this paper is to examine the relationship between employees’ perception of an inclusive workplace, namely, inclusive practices, inclusive climate and inclusive leadership and organizational citizenship behavior (OCB). It also attempts to examine the difference in perception toward the inclusive workplace along the three major dimensions of diversity, namely, gender, category they belong to and their religious orientation.

Design/methodology/approach

Non-probability sampling technique is employed to collect primary data through a self-administered questionnaire from 492 academicians of a higher education institution situated in western Uttar Pradesh of India. The data set was analyzed using statistical tools like descriptive statistics (z-test and ANOVA), and multiple regression analysis.

Findings

Results of the multiple regression analysis reflected direct and significant relationship between inclusive workplace and OCB. It has been observed that organizations with a conducive climate of inclusion, a well formulated inclusive practices and strong leaders’ commitment will result into high level of OCB which is apparent among employees working in a higher education institution western Uttar Pradesh. The results of z-test reflected that male and female employees have similar perception toward inclusive climate. However, there is a significant difference in perception toward inclusive practices and inclusive leadership on OCB. On the other hand, results of ANOVA reflected that with respect to religious orientation there is no significant difference among perceptions toward inclusive workplace. However in case of category employees have similar perception toward inclusive climate in contrast with inclusive practices and inclusive leadership.

Research limitations/implications

The present study established the concept of inclusive workplace, entirely on the basis of individual viewpoint. While to examine the cause and effect relationship of an inclusive workplace on OCB, it is recommended to incorporate some moderating or intervening variables.

Practical implications

This study provides guidelines for academic institutions to understand and foster an inclusive workplace that will encourage the academicians to exhibit OCB.

Originality/value

Very little research had examined the relationship between inclusive workplace and OCB. This research will add value to the existing literature on inclusive workplace and its probable impact on organizations and individuals by examining this relationship with respect to gender, category and religious orientation of employees working in higher educational institution of India.

Keywords

Citation

Panicker, A., Agrawal, R.K. and Khandelwal, U. (2018), "Inclusive workplace and organizational citizenship behavior: Study of a higher education institution, India", Equality, Diversity and Inclusion, Vol. 37 No. 6, pp. 530-550. https://doi.org/10.1108/EDI-03-2017-0054

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

Related articles