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Developing an employee recognition program that promotes learning across the organization

Simon R. Reese (Master of Business Administration, University of Maryland University College, San Diego, California, USA)

Development and Learning in Organizations

ISSN: 1477-7282

Article publication date: 12 February 2020

Issue publication date: 1 December 2020




Recognition programs have proven to be a useful tool in engaging employees and helping align them around a common purpose. In this case, study the organization created a recognition program that promoted learning across the organization. The easy to follow steps provided herein can be replicated by leaders in any organization.


The case study provides a quick reflection of the steps taken by the organization to create a recognition program that linked behaviors, tactical actions and corporate strategy in a way that engaged all toward learning together.


With the new program, the organization not only improved employee engagement and alignment around four critical behaviors, the organization also witnessed employee alignment around strategic vision and revenue improvements.


Studies find that employee engagement is seriously lacking. Studies also find that employee engagement is beneficial to employee contribution and employee success. Recognition programs have been described as one method to improve engagement. This case study illustrates how an organization was able to implement such a program.



Reese, S.R. (2020), "Developing an employee recognition program that promotes learning across the organization", Development and Learning in Organizations, Vol. 34 No. 6, pp. 45-48.



Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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