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Getting organizational adaptability in the context of digital transformation

Xinbo Sun (School of Business Administration, Northeastern University, Shenyang, China)
Zhiwei He (School of Business Administration, Northeastern University, Shenyang, China)
Yu Qian (School of Business Administration, Northeastern University, Shenyang, China)

Chinese Management Studies

ISSN: 1750-614X

Article publication date: 7 April 2023

Issue publication date: 8 February 2024

615

Abstract

Purpose

The purpose of this paper is to explore what organizational adaptability means in the digitized context and to discuss how manufacturing companies achieve organizational adaptability during the digital transformation process.

Design/methodology/approach

By conducting semi-structured interviews and acquiring archive data from a typical Chinese manufacturing company, this paper gathers extensive data. Based on this, a single-case study methodology is used to investigate organizational adaptability in digital transformation.

Findings

This study identifies the process by which companies achieve organizational adaptability during digital transformation and deconstructs organizational adaptability into three dimensions: structural adaptability, operational adaptability and governance adaptability. This study also explores how organizational adaptability is affected by digital capabilities.

Originality/value

This study proposes a process model to demonstrate how organizational adaptability may be attained during digital transformation and redefines organizational adaptability in the context of digitization.

Keywords

Acknowledgements

The authors thank all the respondents of LR for providing us with valuable information and interview opportunities. This study was supported by grants from the National Natural Science Foundation of China with the project numbers 72172031.

Xinbo Sun and Zhiwei He have contributed equally to this paper.

Citation

Sun, X., He, Z. and Qian, Y. (2024), "Getting organizational adaptability in the context of digital transformation", Chinese Management Studies, Vol. 18 No. 2, pp. 550-574. https://doi.org/10.1108/CMS-06-2022-0222

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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