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Practising open innovation: a framework of reference

Cinzia Battistella (University of Siena, Siena, Italy)
Alberto Felice De Toni (University of Udine, Udine, Italy)
Elena Pessot (University of Udine, Udine, Italy)

Business Process Management Journal

ISSN: 1463-7154

Article publication date: 6 November 2017

1370

Abstract

Purpose

This work provides new insights into possible managerial choices and development directions for practising open innovation (OI) in companies. The purpose of this paper is to explore the different practices, actors and tools adopted for opening up the innovation process, in particular, by small- and medium-sized enterprises (SMEs) that are still facing difficulties in its implementation.

Design/methodology/approach

The paper is based on a literature review and an exploratory survey of a sample of 85 European SMEs.

Findings

The study identifies a total of 23 practices, 20 actors and 11 tools involved in the OI processes of companies. It highlights, through literature and empirical evidence, how different combinations of practices, actors and tools are put into practice.

Research limitations/implications

The developed framework offers new insights both from OI literature and from practitioners’ point of view into the supporting decision-making processes regarding which practices to implement, tools to adopt and actors to collaborate with. A wider investigation is recommended to include more variables to define the differences among the combinations of practices, actors and tools in terms of types of innovation (e.g. product, process, etc.), the openness degree and other contextual factors.

Originality/value

The originality of this paper is based on the fact that it focusses on a practical perspective of OI implementation, building a framework of reference from previous literature and empirical investigation.

Keywords

Citation

Battistella, C., De Toni, A.F. and Pessot, E. (2017), "Practising open innovation: a framework of reference", Business Process Management Journal, Vol. 23 No. 6, pp. 1311-1336. https://doi.org/10.1108/BPMJ-10-2016-0219

Publisher

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Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited

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