Business development through knowledge sharing among members of sectoral committees
Business Process Management Journal
ISSN: 1463-7154
Article publication date: 3 April 2020
Issue publication date: 16 November 2020
Abstract
Purpose
This paper is an empirical study examining how sectoral committees function as knowledge networks within CCIs in Saudi Arabia. It employs the Madinah Chambers of Commerce and Industry (MCCI) branch as a case study. The research examines the influence of individual factors (taking pleasure in helping others, knowledge of self-efficacy, and outcome expectations), and organisational factors (top management support and knowledge sharing culture) on knowledge sharing, to establish whether knowledge sharing assists in the business development of the members of sectoral committees.
Design/methodology/approach
The research uses a quantitative methodology to investigate how knowledge sharing between sectoral committee members can assist in the development of their businesses and industries.
Findings
This research provides valuable information regarding the role of knowledge sharing among sectoral committee members and addresses the challenges facing business owners in sectoral committees. Precisely, the results of the survey showed that knowledge sharing in the CCI was considered crucial.
Research limitations/implications
The research model was confined to the MCCI and using Saudi Arabia as a context of study, which has a unique organisational culture that influenced the participants' perceptions regarding knowledge sharing, and therefore cannot be generalised to other organisations. Further investigation of knowledge sharing using samples from other countries would give a more robust examination of the studied hypotheses.
Practical implications
The results provided in this research indicated that the activity of knowledge sharing impacts members' business development. This suggests that enhancing knowledge sharing among members of sectoral committees would support the creation of new ideas that were beneficial to improving their business and investments.
Originality/value
To the best of the author's knowledge, this study is the first to investigate the role of knowledge sharing in business development among sectoral committees, particularly within Saudi Arabian CCIs, and is thus able to offer new insight into existing knowledge sharing in sectoral committees in non-Western contexts.
Keywords
Acknowledgements
The author would like to express his thank to the Secretary-General of Madinah Chamber of Commerce and Industry, Eng. Abdullah Abualnasr for his collaboration during conducting this research, and for the participants in this study from sectoral committees of MCCI.
Citation
Aljuwaiber, A. (2020), "Business development through knowledge sharing among members of sectoral committees", Business Process Management Journal, Vol. 26 No. 6, pp. 1349-1377. https://doi.org/10.1108/BPMJ-08-2019-0319
Publisher
:Emerald Publishing Limited
Copyright © 2019, Emerald Publishing Limited