Impact of digital Industry 4.0 innovations on interorganizational value chains: a systematic literature review
Business Process Management Journal
ISSN: 1463-7154
Article publication date: 7 November 2022
Issue publication date: 13 January 2023
Abstract
Purpose
Organizations invest in novel digital innovations to improve their business processes. These innovations, including Industry 4.0 technologies, enable full organizational integration with business process management (BPM), thereby requiring interorganizational relationship (IOR) capabilities. Many organizations lack knowledge about areas of interorganizational (IO) capability for integrating digital innovations into their value chains. They therefore have difficulty understanding that, as a socio-technical concept, digitalization surpasses the intraorganizational level and requires tools to develop mandatory IOR capabilities. The authors’ systematic literature review (SLR) explores these capabilities within the discipline of BPM. The purpose of this paper is to address this issue.
Design/methodology/approach
This SLR follows the standard methodology for structuring a broad research field. The authors assessed capabilities relevant to manufacturing organizations from 58 academic articles published between 2011 and 2021.
Findings
Building on existing firm-centric capability frameworks, the authors developed individual capabilities into a novel framework of digital interorganizational value chain (DIOVC). The authors’ conceptual model provides a basis for researchers and practitioners to consider capabilities and the theoretical spectrum of IO value chains.
Research limitations/implications
Future studies should validate these DIOVC capabilities as input for an updated model of BPM maturity aimed at improving business process performance through digital innovations.
Practical implications
This study provides organizations with IOR knowledge, supports decision makers in governing digital innovations and develops IO capabilities to improve their value chain performance.
Originality/value
The authors’ DIOVC capability framework is robust, with constructs and dimensions grounded in the literature, demonstrating theoretical and practical relevance.
Keywords
Acknowledgements
The Faculty of Business and Economics at the University of Antwerp and the Faculty of Economics and Business Administration at Ghent University organized this research.
Funding: This research received no external funding.
Author contributions: Claus Nottbrock planned the SLR, collected and analyzed the data and wrote this paper. Amy Van Looy and Steven De Haes participated in idea generation, offered feedback, helped in writing and participated in revising the article. All authors agreed to the published version of the manuscript.
Conflicts of interest: All authors declare no conflict of interest.
Citation
Nottbrock, C., Van Looy, A. and De Haes, S. (2023), "Impact of digital Industry 4.0 innovations on interorganizational value chains: a systematic literature review", Business Process Management Journal, Vol. 29 No. 1, pp. 43-76. https://doi.org/10.1108/BPMJ-06-2022-0259
Publisher
:Emerald Publishing Limited
Copyright © 2022, Emerald Publishing Limited