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Do organizational citizenship behavior for the environment predict triple bottom line performance in manufacturing firms?

Noor Ullah Khan (Faculty of Entrepreneurship and Business, Universiti Malaysia Kelantan, Pengkalan Chepa, Malaysia) (Department of HRM NUST, Business School, National University of Sciences and Technology, Islamabad, Pakistan)
Ateeq-ur-Rehman Irshad (Department of Mathematics and General Sciences, Prince Sultan University, Riyadh, Saudi Arabia)
Adeel Ahmed (Department of IB&M NUST, Business School, National University of Sciences and Technology, Islamabad, Pakistan)
Amira Khattak (College of Business Administration, Prince Sultan University, Riyadh, Saudi Arabia)

Business Process Management Journal

ISSN: 1463-7154

Article publication date: 8 June 2021

Issue publication date: 3 August 2021

540

Abstract

Purpose

Organizational citizenship behavior for the environment (OCBE) is vital for manufacturing firms' ability to improve their triple bottom line (TBL) performance. This study's objective was to examine the direct relationship between three OCBE key dimensions, i.e. eco-initiatives (EIs), eco-civic-initiatives and eco-helping (EH) and TBL performance, i.e. economic (ECOP), social (SOP) and environmental (ENP).

Design/methodology/approach

The quantitative design was used based on the positivist approach. A sample of 350 manufacturing firms was targeted using random probability sampling via a survey questionnaire. The data were analyzed through the structural equation modeling (SEM) technique employing AMOS 24 software.

Findings

Research findings confirmed a significant direct positive relationship between components of OCBE, i.e. EIs, eco-civic- initiatives and EH and TBL performance within ISO14001-certified Malaysian manufacturing firms.

Research limitations/implications

This research presents vital implications for both managers and organizations. The findings revealed that the three OCBE key dimensions, i.e. (EIs, eco-civic-initiatives and EH) are essential for enhancing TBL performance (ECOP, SOP and ENP), respectively. Manufacturing firms should modify the traditional OCB toward pro-environmental OCBE to improve TBL performance.

Originality/value

This research focuses on the impact of OCBE key types, i.e. EIs, eco-civic-initiatives and EH on TBL performance (ECOP, ENP and SOP) dimensions among ISO14001-certified Malaysian manufacturing firms.

Keywords

Acknowledgements

Conflicts of interest: The authors declare no conflict of interest.

Citation

Khan, N.U., Irshad, A.-u., Ahmed, A. and Khattak, A. (2021), "Do organizational citizenship behavior for the environment predict triple bottom line performance in manufacturing firms?", Business Process Management Journal, Vol. 27 No. 4, pp. 1033-1053. https://doi.org/10.1108/BPMJ-01-2021-0007

Publisher

:

Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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