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Factors influencing turnover intention among healthcare employees during the COVID-19 pandemic in the private hospitals of Bahrain

Haytham Yaseen Alawi (Department of Business Administration, College of Administrative and Financial Sciences, University of Technology Bahrain, Salmabad, Bahrain)
Jayendira P. Sankar (Department of Business Administration, College of Administrative and Financial Sciences, University of Technology Bahrain, Salmabad, Bahrain)
Mahmood Ali Akbar (Department of Business Administration, College of Administrative and Financial Sciences, University of Technology Bahrain, Salmabad, Bahrain)
Vinodh Kesavaraj Natarajan (Department of Business Administration, College of Administrative and Financial Sciences, University of Technology Bahrain, Salmabad, Bahrain)

The Bottom Line

ISSN: 0888-045X

Article publication date: 16 May 2023

Issue publication date: 21 July 2023

571

Abstract

Purpose

This study aims to examine the relationship between polychronicity, job autonomy, perceived workload, work–family conflict and high work demand on the health-care employee turnover intention during the COVID-19 pandemic.

Design/methodology/approach

The authors conducted quantitative research in private hospitals using a self-administered questionnaire, and 264 respondents participated. The authors also used an analysis of moment structures to determine the relationship between independent and moderating variables.

Findings

The results show a significant positive relationship between polychronicity, job autonomy, perceived workload, work–family conflict and high work demand, affecting turnover intention. This study also found the moderating effect of high work demand on work–family conflict and turnover intention.

Research limitations/implications

This research was limited to hospitals in Bahrain during the COVID-19 pandemic. Nevertheless, the findings highlight the factors associated with health-care employee turnover intention and only five factors were identified.

Practical implications

This study enhances the theoretical and practical effects of turnover intention. The results provide a competitive benchmark for hospital managers, administrators and governing bodies of employee retention.

Social implications

It advances economics and management theory by enhancing the understanding of health-care employees’ turnover intention in Bahrain. It serves as a basis for future large-scale studies to test or refine existing theories.

Originality/value

To the best of the authors’ knowledge, this study is the first to adopt extrinsic variables in self-determination theory to measure the turnover intention of health-care employees. However, using resources in a crisis can be applied to any disaster.

Keywords

Acknowledgements

The authors are grateful to the editor, guest editor, anonymous reviewers and participants of the study. The authors would also like to thank the editors and reviewers for their suggestions to improve the quality of the paper.

Citation

Alawi, H.Y., P. Sankar, J., Ali Akbar, M. and Natarajan, V.K. (2023), "Factors influencing turnover intention among healthcare employees during the COVID-19 pandemic in the private hospitals of Bahrain", The Bottom Line, Vol. 36 No. 2, pp. 135-160. https://doi.org/10.1108/BL-01-2022-0018

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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