Virtual fun in a virtual workplace: employee socialization for “work from home”

Abstract

Purpose

This paper introduces “virtual fun at the virtual workplace” and conceptualizes its impact on virtual socialization and the formation of virtual professional ties. The conceptual model also recognizes the moderation of a few variables: “awareness of being observed,” “diversity in the virtual workplace” and “virtual impression management.”

Design/methodology/approach

The paper takes a theoretical approach to develop a conceptual framework of virtual fun in the virtual workplace, drawing on social exchange theory (SET) and social network theory (SNT).

Findings

The study extends the tenets of the SET and extends the applicability of SNT to a virtual workplace. The study suggests that managers should introduce semi-organized virtual fun during scheduled breaks within work hours to aid in virtual socialization, which further aids in the formation and strengthening of “professional ties” in the virtual workplace.

Originality/value

This study is the first of its kind to conceptualize a model for virtual fun in the virtual workplace.

Citation

Ghosh, K., Sinha, S. and Sharma, D. (2023), "Virtual fun in a virtual workplace: employee socialization for “work from home”", Benchmarking: An International Journal, Vol. 30 No. 10, pp. 4632-4650. https://doi.org/10.1108/BIJ-11-2021-0637