Benchmarking: An International Journal
Issue(s) available: 127 – From Volume: 6 Issue: 1, to Volume: 26 Issue: 8
Category:
Managing QualityVolume 26
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Issue 8 2019
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Issue 7 2019
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Issue 6 2019
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Issue 5 2019
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Issue 4 2019
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Issue 3 2019
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Issue 2 2019
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Issue 1 2019
Volume 25
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Issue 9 2018
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Issue 8 2018
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Issue 7 2018
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Issue 6 2018
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Issue 5 2018
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Issue 4 2018
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Issue 2 2018
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Issue 1 2018
Volume 24
Volume 23
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Issue 7 2016
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Issue 6 2016 Integration of sustainability principles into supply chain management processes and practices
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Issue 5 2016
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Issue 4 2016
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Issue 3 2016
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Issue 2 2016
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Issue 1 2016
Volume 22
Volume 21
Volume 20
Volume 19
Volume 18
Volume 17
Volume 16
Volume 15
Volume 14
Volume 13
Volume 12
Volume 11
Volume 10
Volume 9
Volume 8
Volume 7
Volume 6
Barriers and opportunities to greening the construction supply chain management: Cause-driven implementation strategies for developing countries
Maria Ahmed, Muhammad Jamaluddin Thaheem, Ahsen MaqsoomThe purpose of this paper is to investigate critical barriers hindering the adoption of green supply chain management (GSCM) and the opportunities that can be exploited…
Industry 4.0 − challenges to implement circular economy
Shubhangini Rajput, Surya Prakash SinghThe purpose of this paper is to identify the Industry 4.0 barriers to achieve circular economy (CE). The study focuses on exploring the link between Industry 4.0 and CE…
Influence of big data and predictive analytics and social capital on performance of humanitarian supply chain: Developing framework and future research directions
Shirish Jeble, Sneha Kumari, V.G. Venkatesh, Manju SinghThe purpose of this paper is threefold: first, to investigate the role of big data and predictive analytics (BDPA) and social capital on the performance of humanitarian…
Can internal factors improve innovation performance via innovation culture in SMEs?
Haniruzila Hanifah, Hasliza Abdul Halim, Noor Hazlina Ahmad, Ali Vafaei-ZadehInnovation performance is an issue that has a profound effect not only on Malaysian large companies but also among small and medium enterprises (SMEs) especially…
Analyzing manufacturing strategies and Industry 4.0 supplier performance relationships from a resource-based perspective
Mohammad Asif SalamThe purpose of this paper is to investigate the impact of manufacturing strategies on Industry 4.0 supplier performance. Suppliers play a crucial role in manufacturing…
Impact of culture on organizational readiness to change: context of bank M&A
Arbind Samal, Sabyasachi Patra, Devjani ChatterjeeThe purpose of this paper is to examine the influence of culture on organizational readiness to change (ORC) within the context of merger and acquisition (M&A) in the…
Supply chain quality management and organizational performance: Empirical evidence from telecom industry in the UAE
Matloub Hussain, Mehmood Khan, Mian Ajmal, Bilal Ahmad KhanSupply chain quality management (SCQM) has gained less attention in the Arab world, and there is a clear dearth in existing research on this topic, particularly in service…
Critical success factors for next generation technical education institutions
Smita Kashiramka, Mahim Sagar, Amlendu Kumar Dubey, Amit Mehndiratta, Sushil SushilThe purpose of this paper is to create a hierarchy of critical success factors affecting the higher technical education institutions, taking a case study of India. Using…
Service innovation, corporate reputation and word-of-mouth in the banking sector: A test on multigroup-moderated mediation effect
Sridhar Manohar, Amit Mittal, Sanjiv MarwahThe purpose of this paper is to establish the link between three constructs, namely, service innovation, corporate reputation (CR), and word-of-mouth (hereinafter WOM)…
Building sustainability and innovation in organizations
Kellen Lazaretti, Olivo Tiago Giotto, Simone Sehnem, Fernando Fantoni BenckeThe purpose of this paper is to present the results of a systematic literature review on innovation and sustainability. To accomplish this aim, a systematic analysis of…
Assessing the effects of exogenous factors for benchmarking hospitals with double bootstrapping
Yong Joo Lee, Seong-Jong JooData envelopment analysis (DEA) is based on the production possibility set that involves the process of converting resources or inputs to outputs. Accordingly, most DEA…
Benchmarking company performance from economic and environmental perspectives: Time series analysis for motor vehicle manufacturers
Qinqin Zeng, Wouter Beelaerts van Blokland, Sicco Santema, Gabriel LodewijksThe purpose of this paper is to develop an approach to measuring the performance of motor vehicle manufacturers (MVMs) from economic and environmental (E&E) perspectives.
Strategic drivers for product and process innovation: A survey in industrial manufacturing, commerce and services
Julio Cesar Ferro De Guimarães, Eliana Andréa Severo, Domingos Fernandes Campos, Walid Abbas El-Aouar, Fabiana Lucena Bezerra de AzevedoThe organizations need to use strategic drivers such as market orientation (MO) and knowledge management (KM) for the development of product and process innovations, which…
Green human resource management: A systematic literature review from 2007 to 2019
Jing Yi Yong, M.-Y. Yusliza, Olawole Olanre FawehinmiGreen or environmental human resource management (HRM) has in recent years attracted much attention from academia and practitioners all over the world. However, a thorough…
Content analysis of literature on big data in smart cities
Pulkit Tiwari, P. Vigneswara Ilavarasan, Sushil PuniaThe purpose of this paper is to provide a systematic literature review on the technological aspects of smart cities and to give insights about current trends, sources of…
Human competences for sustainable strategic management: evidence from Brazil
Barbara Galleli, Flavio Hourneaux JuniorThe purpose of this paper is to identify how human competences are associated with sustainable strategic management (SSM) within organisations.
Assessment of a reconfigurable manufacturing system
Durga Prasad, S.C. JayswalThe purpose of this paper is to develop the methodology which can facilitate the concept of reconfiguration in the manufacturing system.
Identification and causal assessment of supply chain flexibility
Rohit Kr Singh, Sachin Modgil, Padmanav AcharyaThe purpose of this paper is to map the causal relations among various supply chain flexibility (SCF) dimensions having significant impact on the Indian personal hygiene industry.
Flexibility in service operations: review, synthesis and research agenda
Pradeep Kumar, Ajai Pratap SinghThe purpose of this paper is to present a systematic review of flexibility, to identify the gaps in theory and to propose a future research agenda.
Internal and vendor employees’ unethical behaviors in the supply chain: the case of India
Gawon Yun, Maling Ebrahimpour, Prabir Bandyopadhyay, Barbara WithersThe purpose of this paper is to examine the impact of a corporate ethical policy, such as a code of ethics, on the unethical behavior of internal and vendor employees in…
Industry 4.0: defining the research agenda
Amaya Erro-GarcésIndustry 4.0 implies that global challenges exist within the manufacturing sector. Both theoretical and empirical research has been developed to support these…
Knowledge-based HRM practices as an antecedent to service innovative behavior: A multilevel study
Noopur Noopur, Rajib Lochan DharThe purpose of this paper is to try to profess that human resource management and knowledge are key antecedents, the amalgamation of which helps in developing the human…
Key ingredients for evaluating Industry 4.0 readiness for organizations: a literature review
Michael Sony, Subhash NaikIndustry 4.0 is the present trend in automation and data exchange in organizations. However, till today, there is no generic and common understanding in terms of assessing…
Marketing communications via celebrity endorsement: an integrative review
Patrícia Ianelli Rocha, Jorge Henrique Caldeira de Oliveira, Janaina de Moura Engracia GiraldiThe purpose of this paper is to perform an integrative analysis, mapping the main areas of the celebrity endorsement literature of the last 20 years, offering a taxonomy…
Designing a hybrid cloud for a supply chain network of Industry 4.0: a theoretical framework
Balan Sundarakani, Rukshanda Kamran, Piyush Maheshwari, Vipul JainSupply chain is the area that requires effective and integrated means of communication, shared risk, collaboration and orchestration in order to work successfully and the…
Carbon management framework for sustainable manufacturing using life cycle assessment, IoT and carbon sequestration
Shraddha Mishra, Surya Prakash SinghEmission reduction methodologies alone are not sufficient to mitigate the climatic catastrophes caused due to ongoing carbon emissions. Rather, a bidirectional approach is…
Modeling the critical barriers to implementation of AACSB accreditation in business schools
Goutam Kumar KunduThe purpose of this paper is to identify and model the key barriers to the issue of adoption and implementation of AACSB accreditation standards in business schools…
Modeling the impact of employee engagement and happiness on burnout and turnover intention among blue-collar workers at a manufacturing company
Nivethitha Santhanam, Sharan SrinivasThe purpose of this paper is to examine the impact of engagement on job burnout and turnover intention (plan to leave the organization) among blue-collar workers in…
E-procurement in small and medium sized enterprises; facilitators, obstacles and effect on performance
Cristóbal Sánchez-Rodríguez, Angel Rafael Martínez-Lorente, David HemsworthThe purpose of this paper is to analyze e-procurement in small and medium-sized enterprises (SMEs) and its relationship with top management support, IT obstacles and…
An investigational analysis on forecasting intraday values
Jeevananthan Manickavasagam, Visalakshmi S.The algorithmic trading has advanced exponentially and necessitates the evaluation of intraday stock market forecasting on the grounds that any stock market series are…
Lean and Green: practices, paradigms and future prospects
Antonio Marco-Ferreira, Nelson Oliveira Stefanelli, Bruno Michel Roman Pais Seles, Reginaldo FidelisThe purpose of this paper is to present an overview of the conceptual framework related to the Lean and Green practices, paradigms, future prospects and problems…
The impact of firm size, firm age and environmental management certification on the relationship between green supply chain practices and corporate performance
Hassan Younis, Balan SundarakaniThe purpose of this paper is to explore if control variables have any impact on corporate performance when implementing green supply chain management practices. The…
Social and financial aid for disaster relief operations using CSR and crowdfunding: Moderating effect of information quality
Abhishek Behl, Pankaj DuttaThe purpose of this paper is to understand the interlinkages between corporate social responsibility (CSR) and crowdfunding in the context of disaster relief operations…
Supply chain risk mitigation in South Africa: a case study of Eskom
Ellsworth Chouncey Jonathan, Chengedzai Mafini, Joyendu BhaduryInterferences to supply chains (SC), regardless of whether they are regular, unplanned or intentional, are progressively distorting SC execution. As such, risk mitigation…
A SAP-LAP linkages framework for integrating Industry 4.0 and circular economy
Chetna Chauhan, Abhishek Sharma, Amol SinghIn the recent years, the two increasingly popular topics, namely, Industry 4.0 and circular economy (CE) have attracted the attention of many academicians and…
An original framework for strategic technology development of small manufacturing enterprises in emerging economies
Tarun Nanda, Himanshu Gupta, Tejinder P. Singh, Simonov Kusi-Sarpong, Chiappetta Jose Charbel Jabbour, Adriana CherriTechnology and knowledge have become the buzzwords of the new millennium. Technological changes and demanding customers are creating a more knowledge intensive, turbulent…
Performance measurement for supply chain management and quality management integration: A systematic literature review
Marcio C. Machado, Renato Telles, Paulo Sampaio, Maciel M. Queiroz, Ana Cristina FernandesThe purpose of this paper is to present a conceptual framework for performance measurement (PM) for the integration of supply chain management (SCM) and quality management (QM).
Distributed manufacturing: Proposal for a conceptual scale based on empirical evidence in the rubber and plastic sectors
Ijaz Ul Haq, Fiorenzo FranceschiniThe purpose of this paper is to develop a preliminary conceptual scale for the measurement of distributed manufacturing (DM) capacity of manufacturing companies operating…
Supply chain integration: a review of enablers, dimensions and performance
Anurodhsingh Khanuja, Rajesh Kumar JainThe conceptualization of integration is built on intra- and inter-organizational relationship to manage the entire supply chain. Despite the growing number of research…
Antecedents, mediators and consequences of sustainable operations: A framework for analysis of the manufacturing industry
Julio Cesar Ferro De Guimarães, Eric Charles Henri Dorion, Eliana Andréa SeveroThe purpose of this paper is to propose a framework for analyzing the relationships between the antecedent factors, mediators and consequences of sustainable operations…
Evaluating after-sales service units by developing inverse network data envelopment analysis model
Reza Farzipoor Saen, Seyed Shahrooz Seyedi Hosseini NiaThe purpose of this paper is to develop an inverse network data envelopment analysis (INDEA) model to solve resource allocation problems.
An investigation on the impact of industrial symbiosis implementation on organizational performance using analytical hierarchical approach
Vimal K.E.K., Jayakrishna K., Thaha Ameen, Syed Shoaib Afridhi, Varadharajan Vasudevan, Raja Sreedharan V.Industrial symbiosis (IS) is basically a synergistic association between two or more industries or businesses wherein the waste or by-product of one industry becomes the…
DEA-ADALINE: an approach to improve the relative efficiency of 3PLs providers
Mahamaya Mohanty, Ravi ShankarBenchmarking is an approach to understand and evaluate the current position of different entities like third-party logistics (3PLs) service providers with respect to the…
Myanmar’s tourism: Sustainability of ICT to support hotel sector for online booking and digital marketing
Aye Aye Myat, Nora Sharkasi, Jay RajasekeraStudies show that internet has become a major force propelling growth in tourism sector in many countries. An appropriate diffusion of the information and communication…
Community leadership and the Triple Helix model as determinants of the constitution of science parks: A Brazilian experience
Fernando Fantoni Bencke, Eric Charles Henri Dorion, Cleber Cristiano Prodanov, Pelayo Munhoz OleaThe purpose of this paper is to analyze and understand the condition that lead to a constitution’s path of Brazilian Science Parks, in the State of Rio Grande do Sul, and…
Price premium effect, supply contracts and strategic decision making under environmental considerations
Vinay Ramani, Sanjeev Swami, Debabrata GhoshThe purpose of this paper is to study the impact of collaboration between supply chain entities in a dyadic setting where the manufacturer invests in greening and…
Modelling internet of things driven sustainable food security system
Harpreet KaurThe purpose of this paper is to model the sustainable food security system using various technologies driving internet of things (IoT). The right to food is a fundamental…
Strategies for value recovery from industrial waste: case studies of six industries from Brazil
Miguel Afonso Sellitto, Francieli Aparecida de AlmeidaThe purpose of this paper is to present possible strategic actions that aim to recover the value still remaining in industrial waste.
Sustainability and human competences: a systematic literature review
Barbara Galleli, Flavio Hourneaux Jr, Luciano MunckThe purpose of this paper is to identify and discuss human competences required for sustainability management in organisations.
Benchmarking logistics facilities: a rating model to assess building quality and functionality
Martina Baglio, Sara Perotti, Fabrizio Dallari, Elisabetta Rachele GaragiolaLogistics real estate has been experiencing a recent rebirth led by the growth of retailing and e-commerce. Although these sectors are looking for facilities matching…
Industry 4.0 and digital supply chain capabilities: A framework for understanding digitalisation challenges and opportunities
Maciel M. Queiroz, Susana Carla Farias Pereira, Renato Telles, Marcio C. MachadoThe Industry 4.0 phenomenon is bringing unprecedented disruptions for all traditional business models and hastening the need for a redesign and digitisation of activities…
A collaborative scenario-based decision model for a disrupted dual-channel supply chain: Benchmarking against the centralized structure
Jafar Heydari, Amin Aslani, Ali SabbaghniaDistribution systems usually utilize both traditional retailing channels in conjunction with e-channels. The purpose of this paper is to investigate a dual-channel supply…
Supply chain capabilities and competitiveness of high-tech manufacturing start-ups in India
Debabrata Ghosh, Peeyush Mehta, Balram AvittathurThe purpose of this paper is to understand the practices and policies unique to high-tech manufacturing start-ups in emerging economies, such as India. The study analyzes…
Modeling supplier selection in the era of Industry 4.0
Nitin Sachdeva, Avinash K. Shrivastava, Ankur ChauhanThe problem of evaluating potential suppliers has always been based on finding an optimal tradeoff between supplier’s performance consistently meeting firms’ needs and…
Relationship between country brand and internationalization: a literature review
Maria Gabriela Montanari, Janaina de Moura Engracia Giraldi, Simone Vasconcelos Ribeiro GalinaThe purpose of this paper is to explain a possible relationship between the country brand and internationalization topics, searching in the literature the possible…
Critical success factors for TQM implementation among manufacturing SMEs: Evidence from Japan
Svetoslav Georgiev, Seiichi OhtakiThe purpose of this paper is to address a perennial question regarding the importance of soft total quality management (TQM) as part of the TQM implementation process – a…
Evaluation of supply chain coordination index in context to Industry 4.0 environment
Rajesh Kumar Singh, Pravin Kumar, Mahesh ChandToday, most of the manufacturing systems are changing very fast in terms of the adoption of new technologies. New technologies being implemented are Internet of Things…
Qualitative study of challenges and strategies of Indian IT organizations toward global branding
Keshab Ray, Meenakshi SharmaThere is a lacuna in research work in terms of understanding how Indian IT organizations can become global brands. Benchmarking has not received much attention in…
The effect of motivators, supply, and lean management on sustainable supply chain management practices and performance: Systematic literature review and modeling
Ravindra Baliga, Rakesh Raut, Sachin KambleThe purpose of this paper is to conceptualize a model for sustainable supply chain management (SSCM) that integrates the antecedents, practices and performance measures of…
Customer involvement in product development: Using Voice of the Customer for innovation and marketing
Lisa MelanderBeing innovative and bringing new products to the market fast is important for firms to stay competitive. Customers are important for providing input to product…
Re-designing the business organization using disruptive innovations based on blockchain-IoT integrated architecture for improving agility in future Industry 4.0
Santosh B. Rane, Yahya Abdul Majid NarvelBlockchain and Internet of Things (IoT) technologies have recently gained much attention for Industry 4.0. With the emergence of disruptive technologies, it has become…
Industry 4.0 and supply chain sustainability: framework and future research directions
Surajit Bag, Arnesh Telukdarie, J.H.C. Pretorius, Shivam GuptaThe evolution of technology from the most recent industrial age to the technology era better known as Industry 4.0 resulted in greater demand for horizontal, vertical and…
The role of orientation towards sustainability in supply chains: Insights from empirical experiences
Minelle E. Silva, Ana Paula Ferreira Alves, Patricia Dias, Luis Felipe Machado NascimentoThe purpose of this paper is to analyse how a company’s orientation enables sustainable practices in its supply chains. Specifically, it focusses on how the strategic…
The impact of pension governance practices on the public defined benefit pension performance
Guoquan Xu, Fang-Chun Liu, Hsiao-Tang Hsu, Jerry W. LinThe purpose of this paper is to investigate the impact of the public pension governance practices on the public defined benefit pension (DBP) fund performance.
Exploring the effect of online banking on bank performance using data envelopment analysis
Kwame Owusu Kwateng, Edna Edwina Osei-Wusu, Kofi AmanorIncreased competition in the banking sector coupled with long queues in the banking hall has necessitated the introduction of internet banking among banks in Ghana. As a…
Influence of consumer decision-making styles on use of mobile shopping applications
Subhro Sarkar, Arpita Khare, Amrut SadacharThe purpose of this paper is to validate the consumer styles inventory (CSI) scale for understanding the decision-making styles of shopping app users. The validated scales…
An integrated framework for the assessment of inbound supply risk and prioritization of the risk drivers: A real-life case on electronics supply chain
Ramesh K.T., Sarada P. Sarmah, Pradeep Kumar TareiThe purpose of this paper is to present a framework for identifying various inbound supply-risk factors and analyzing its indicators considering the contextual…
Development of Project Risk Management framework based on Industry 4.0 technologies
Santosh B. Rane, Prathamesh Ramkrishana Potdar, Suraj RaneThe purpose of this paper is to identify the risks involved in the construction project based on a literature survey (LS), to develop a project risk management (PRM…
A practical review and taxonomy of fuzzy expert systems: methods and applications
Madjid Tavana, Vahid HajipourExpert systems are computer-based systems that mimic the logical processes of human experts or organizations to give advice in a specific domain of knowledge. Fuzzy expert…
Environmental training: a systematic review of the state of the art of the theme
Nelson Oliveira Stefanelli, Adriano Alves Teixeira, Jorge Henrique Caldeira De Oliveira, Marco Antonio Ferreira, Simone SehnemThe purpose of this paper is to carry out a systematic review of the state of the art of the environmental training theme and to propose a research agenda to shed light on…
Supplier performance assessment: Evidence from a UK-based manufacturing company and its suppliers
Kristina Romule, Ozlem Bak, Claudia Colicchia, Sarah ShawThe discussion of supplier performance assessment and implementation challenges has been evidenced well in the academic literature. However, the analysis of supplier…
Benchmarking publication metrics for Indian business researchers: Exploring the role of collaboration
Abhishek Behl, Meena Chavan, Pankaj Dutta, Pratima Amol SheoreyThere is no particularly efficient way to measure research output, but effectual assessment of research output is necessary to motivate and encourage researchers to…
Sustainable business models: a literature review
Lidiane Cássia Comin, Camila Camargo Aguiar, Simone Sehnem, M.-Y. Yusliza, Carla Fabiana Cazella, Dulcimar José JulkovskiThe demand for resources for development also increased corporate pressures for sustainability. Consequently, it is necessary for organizations to adopt measures…
Twenty-five years of Benchmarking: An International Journal (BIJ): A bibliometric overview
Satish Kumar, Sachin Kamble, Matthew H. RoyThis year, Benchmarking: An International Journal (BIJ) is celebrating its 25th anniversary. The purpose of this paper is to show the historical connections and…
Developing integrated framework to measure performance of green supply chain management: A comparative case analysis
Rakesh Kumar Malviya, Ravi KantThe purpose of this paper is to explore green supply chain management (GSCM) performance measures and to develop a framework for evaluating the impact of GSCM…
Servitization impact on performance moderated by country development
Renata Moreno, Leonardo Marques, Rebecca ArkaderIn recent years, “servitization” has been studied extensively; however, as studies of the impact of servitization on firm performance offer mixed results, the conditions…
Supply chain innovation research: content analysis based review
Muhammad Shakeel Sadiq Jajja, Muhammad Asif, Syed Aamir Ali Shah, Kamran Ali ChathaThe purpose of this paper is to analyze research methodologies and publication trends across geographical regions in the field of supply chain innovation (SCI) and provide…
ISSN:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen access:
hybridEditor:
- Prof. Angappa Gunasekaran
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