Benchmarking: An International Journal
Issue(s) available: 137 – From Volume: 6 Issue: 1, to Volume: 27 Issue: 10
Category:
Managing Quality
Volume 27
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Issue 9 2020
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Issue 10 2020
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Issue 8 2020
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Issue 7 2020 Literature reviews on benchmarking and operations management: theory building and innovative research frameworks
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Issue 6 2020
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Issue 5 2020
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Issue 4 2020
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Issue 3 2020
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Issue 2 2020
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Issue 1 2020
Volume 26
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Issue 8 2019
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Issue 7 2019
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Issue 6 2019
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Issue 5 2019
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Issue 4 2019
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Issue 3 2019
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Issue 2 2019
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Issue 1 2019
Volume 25
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Issue 9 2018
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Issue 8 2018
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Issue 7 2018
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Issue 6 2018
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Issue 5 2018
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Issue 4 2018
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Issue 2 2018
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Issue 1 2018
Volume 24
Volume 23
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Issue 7 2016
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Issue 6 2016 Integration of sustainability principles into supply chain management processes and practices
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Issue 5 2016
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Issue 4 2016
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Issue 3 2016
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Issue 2 2016
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Issue 1 2016
Volume 22
Volume 21
Volume 20
Volume 19
Volume 18
Volume 17
Volume 16
Volume 15
Volume 14
Volume 13
Volume 12
Volume 11
Volume 10
Volume 9
Volume 8
Volume 7
Volume 6
Eco-innovation and the circular economy in the automotive industry
Gonzalo Maldonado-Guzmán, Jose Arturo Garza-Reyes, Yesenia Pinzón-CastroCircular economy is emerging as a new sustainability paradigm. Similarly, eco-innovation is being recognized as one of the most important mechanisms that allow the…
Orchestrating internal and external resources to achieve agility and performance: the centrality of market orientation
Randy Kurniawan, Adler Haymans Manurung, Mohammad Hamsal, Wibowo KosasihThis study examines the collaborative impact of networking capability and balanced agile project management (APM) on firm performance through the mediating role of market…
Benchmarking health-care supply chain by implementing Industry 4.0: a fuzzy-AHP-DEMATEL approach
Md Kamal Hossain, Vikas ThakurWith the rising needs of health-care (HC) services during the health outbreaks, it is essential to upgrade the existing HC delivery infrastructure. The study aims to…
Supply chain management 4.0: a literature review and research framework
Kamar Zekhnini, Anass Cherrafi, Imane Bouhaddou, Youssef Benghabrit, Jose Arturo Garza-ReyesThis article presents a review of the existing state-of-the-art literature concerning Supply Chain Management 4.0 (SCM 4.0) and identifies and evaluates the relationship…
Eco product development combining eco design and life cycle assessment
Ana Jamile Damasceno Barbosa, Vitor Hugo de Paiva Santos, Priscilla Cavalcante de Araújo, Felipe Lucas de Medeiros, Letícia Yasmin da Silva OtavianoThe paper aims to propose the development of an eco product to replace the traditional cotton swab that meets the expected needs, besides having a bias based on…
Utilizing emotion scores for improving classifier performance for predicting customer's intended ratings from social media posts
Arghya Ray, Pradip Kumar Bala, Rashmi JainSocial media channels provide an avenue for expressing views about different services/products. However, unlike merchandise/company websites (where users can post both…
Service supply chain: from bibliometric analysis to content analysis, current research trends and future research directions
Ramji Nagariya, Divesh Kumar, Ishwar KumarThe purpose of this study is to carry out the systematic literature review, bibliometric analysis and content analysis of extant literature of service supply chain (SSC).
A modified boosted support vector machine to rate banks
Hari Hara Krishna Kumar Viswanathan, Punniyamoorthy Murugesan, Sundar Rengasamy, Lavanya VilvanathanThe purpose of this study is to compare the classification learning ability of our algorithm based on boosted support vector machine (B-SVM), against other classification…
Impact of relational communication on buyer–supplier relationship satisfaction: role of trust and commitment
Upasna A. Agarwal, Sushmita A. NarayanaThe present study aims to examine the impact of relational communication, operationalized in terms of information sharing, quality and frequency of information, on buyer's…
Ascertaining service quality and medical practitioners' sensitivity towards surgical instruments using SERVQUAL
Sulphey MM, K. Mohamed JasimService quality (SQ) has become an essential and indispensable component in healthcare and many other industries. SQ can deliver guaranteed stakeholder value and…
Product deletion and supply chain repercussions: risk management using FMEA
Qingyun Zhu, Seyedehfatemeh Golrizgashti, Joseph SarkisProduct portfolio management is a strategic concern. Product portfolio management includes decisions associated with adding new products, maintaining existing products and…
Performance implication of supplier relationship quality: a structural analysis
Jie Yang, Hongming Xie, Jifu Wang, Yingnan YangThis study aims to examine the impact of supplier relationship quality on curtailing opportunism and promoting cooperation between the exchange partners. It also…
Aligning operational practices to competitive strategies to enhance the performance of Indian manufacturing firms
Saumyaranjan SahooThe main purpose of this study is to understand how collective operational practices are adapted or stimulated by a firm's competitive strategy.
Building trust in multi-stakeholder collaborations for new product development in the digital transformation era
Fatima Zahra Barrane, Nelson Oly Ndubisi, Sachin Kamble, Gahima Egide Karuranga, Diane PoulinThe study aims to explore the critical approaches adopted by innovative organizations and to build an environment of trust between the multiple stakeholders collaborating…
Training transfer climate: examining the role of high performance work system and organizational performance in the power sector of India
Ashutosh Muduli, Gary N. McLeanBenchmarking research has explored the role of organizational practices and business processes rooted with human capabilities for achieving growth performance. The role of…
Application of fuzzy DEA and machine learning algorithms in efficiency estimation of paddy producers of rural Eastern India
Anirban Nandy, Piyush Kumar SinghData envelopment analysis (DEA) has wide applications in the agricultural sector to evaluate the efficiency with crisp input and output data. However, in agricultural…
Exploring integrated supply chain performance in healthcare: a service provider perspective
Shefali Srivastava, Rohit Kr SinghThe paper identifies the antecedents and consequences of integrated supply chain performance (ISCP) in healthcare systems.
Modeling the enablers of humanitarian supply chain management: a hybrid group decision-making approach
Sachin Agarwal, Ravi Kant, Ravi ShankarThis paper intends to explore and appraise the humanitarian supply chain management enablers (HSCMEs) for efficient and effective humanitarian operations. This research…
Factors influencing organizational agility in higher education
Shalini Menon, M. SureshThe purpose of this paper is to explore the factors that can facilitate agility in higher education and to analyze the interrelationship between the factors.
Examining the link among green human resource management practices, green supply chain management practices and performance
Innocent Senyo Kwasi Acquah, Yaw Agyabeng-Mensah, Ebenezer AfumThe increasing concern for the protection of the environment through pollution prevention, conservation of resources and less usage of energy has attracted several firms…
Supply chain cost research: a bibliometric mapping perspective
Edgar Ramos, Steven Dien, Abel Gonzales, Melissa Chavez, Ben HazenThe purpose of this paper is to review the literature on logistics and supply chain costs to provide an analysis of sources of publication, citations and authorship using…
Professionalising family firm through internal HR marketing: a case of Ratnamani Metal and Tubes Ltd.
Anamika Sinha, Biju Varkkey, Surajit Saha, Shiva KakkarThe paper reports the practices and interventions adopted at a successful business transformation in an Indian family run organization. The firm deployed internal HR…
Service quality dimensions of ride-sourcing services in Indian context
Tejas R. ShahThis paper aims to identify the dimensions of service quality in the case of ride-sourcing services in Indian context.
Developing a new super-efficiency DEA model in the presence of both zero data and stochastic data: a case study in the Iranian airline industry
Mohammad Tavassoli, Amirali Fathi, Reza Farzipoor SaenThe purpose of this study is to propose a novel super-efficiency DEA model to appraise the relative efficiency of DMUs with zero data and stochastic data. Our model can…
Identifying organizational variables to the implementation of horizontal strategy in conglomerates
Pratima Verma, R.R.K. Sharma, Vimal Kumar, Sung Chi Hsu, Kuei-Kuei LaiThe paper aims to investigate organizational variables and develop their relationship with horizontal strategy. The cultural dimensions and organization structure have…
Reconfiguration of assembly line balancing–an automobile case study solved by the exact solution procedure
Ashish Yadav, Shashank Kumar, Sunil AgrawalMulti-manned assembly lines are designed to produce large-sized products, such as automobiles. In this paper, a multi-manned assembly line balancing problem (MALBP) is…
Impact of culture on organizational readiness to change: context of bank M&A
Arbind Samal, Sabyasachi Patra, Devjani ChatterjeeThe purpose of this paper is to examine the influence of culture on organizational readiness to change (ORC) within the context of merger and acquisition (M&A) in the…
Content analysis of literature on big data in smart cities
Pulkit Tiwari, P. Vigneswara Ilavarasan, Sushil PuniaThe purpose of this paper is to provide a systematic literature review on the technological aspects of smart cities and to give insights about current trends, sources of…
Industry 4.0 and digital supply chain capabilities: A framework for understanding digitalisation challenges and opportunities
Maciel M. Queiroz, Susana Carla Farias Pereira, Renato Telles, Marcio C. MachadoThe Industry 4.0 phenomenon is bringing unprecedented disruptions for all traditional business models and hastening the need for a redesign and digitisation of activities…
The role of orientation towards sustainability in supply chains: Insights from empirical experiences
Minelle E. Silva, Ana Paula Ferreira Alves, Patricia Dias, Luis Felipe Machado NascimentoThe purpose of this paper is to analyse how a company’s orientation enables sustainable practices in its supply chains. Specifically, it focusses on how the strategic…
Industry 4.0 − challenges to implement circular economy
Shubhangini Rajput, Surya Prakash SinghThe purpose of this paper is to identify the Industry 4.0 barriers to achieve circular economy (CE). The study focuses on exploring the link between Industry 4.0 and CE…
Analyzing manufacturing strategies and Industry 4.0 supplier performance relationships from a resource-based perspective
Mohammad Asif SalamThe purpose of this paper is to investigate the impact of manufacturing strategies on Industry 4.0 supplier performance. Suppliers play a crucial role in manufacturing…
Critical success factors for next generation technical education institutions
Smita Kashiramka, Mahim Sagar, Amlendu Kumar Dubey, Amit Mehndiratta, Sushil SushilThe purpose of this paper is to create a hierarchy of critical success factors affecting the higher technical education institutions, taking a case study of India. Using…
Assessment of a reconfigurable manufacturing system
Durga Prasad, S.C. JayswalThe purpose of this paper is to develop the methodology which can facilitate the concept of reconfiguration in the manufacturing system.
Industry 4.0: defining the research agenda
Amaya Erro-GarcésIndustry 4.0 implies that global challenges exist within the manufacturing sector. Both theoretical and empirical research has been developed to support these…
Designing a hybrid cloud for a supply chain network of Industry 4.0: a theoretical framework
Balan Sundarakani, Rukshanda Kamran, Piyush Maheshwari, Vipul JainSupply chain is the area that requires effective and integrated means of communication, shared risk, collaboration and orchestration in order to work successfully and the…
Carbon management framework for sustainable manufacturing using life cycle assessment, IoT and carbon sequestration
Shraddha Mishra, Surya Prakash SinghEmission reduction methodologies alone are not sufficient to mitigate the climatic catastrophes caused due to ongoing carbon emissions. Rather, a bidirectional approach is…
A SAP-LAP linkages framework for integrating Industry 4.0 and circular economy
Chetna Chauhan, Abhishek Sharma, Amol SinghIn the recent years, the two increasingly popular topics, namely, Industry 4.0 and circular economy (CE) have attracted the attention of many academicians and…
Performance measurement for supply chain management and quality management integration: A systematic literature review
Marcio C. Machado, Renato Telles, Paulo Sampaio, Maciel M. Queiroz, Ana Cristina FernandesThe purpose of this paper is to present a conceptual framework for performance measurement (PM) for the integration of supply chain management (SCM) and quality management (QM).
Myanmar’s tourism: Sustainability of ICT to support hotel sector for online booking and digital marketing
Aye Aye Myat, Nora Sharkasi, Jay RajasekeraStudies show that internet has become a major force propelling growth in tourism sector in many countries. An appropriate diffusion of the information and communication…
Price premium effect, supply contracts and strategic decision making under environmental considerations
Vinay Ramani, Sanjeev Swami, Debabrata GhoshThe purpose of this paper is to study the impact of collaboration between supply chain entities in a dyadic setting where the manufacturer invests in greening and…
Modelling internet of things driven sustainable food security system
Harpreet KaurThe purpose of this paper is to model the sustainable food security system using various technologies driving internet of things (IoT). The right to food is a fundamental…
Supply chain capabilities and competitiveness of high-tech manufacturing start-ups in India
Debabrata Ghosh, Peeyush Mehta, Balram AvittathurThe purpose of this paper is to understand the practices and policies unique to high-tech manufacturing start-ups in emerging economies, such as India. The study analyzes…
Modeling supplier selection in the era of Industry 4.0
Nitin Sachdeva, Avinash K. Shrivastava, Ankur ChauhanThe problem of evaluating potential suppliers has always been based on finding an optimal tradeoff between supplier’s performance consistently meeting firms’ needs and…
Evaluation of supply chain coordination index in context to Industry 4.0 environment
Rajesh Kumar Singh, Pravin Kumar, Mahesh ChandToday, most of the manufacturing systems are changing very fast in terms of the adoption of new technologies. New technologies being implemented are Internet of Things…
Re-designing the business organization using disruptive innovations based on blockchain-IoT integrated architecture for improving agility in future Industry 4.0
Santosh B. Rane, Yahya Abdul Majid NarvelBlockchain and Internet of Things (IoT) technologies have recently gained much attention for Industry 4.0. With the emergence of disruptive technologies, it has become…
Development of Project Risk Management framework based on Industry 4.0 technologies
Santosh B. Rane, Prathamesh Ramkrishana Potdar, Suraj RaneThe purpose of this paper is to identify the risks involved in the construction project based on a literature survey (LS), to develop a project risk management (PRM…
Human competences for sustainable strategic management: evidence from Brazil
Barbara Galleli, Flavio Hourneaux JuniorThe purpose of this paper is to identify how human competences are associated with sustainable strategic management (SSM) within organisations.
Industry 4.0 and supply chain sustainability: framework and future research directions
Surajit Bag, Arnesh Telukdarie, J.H.C. Pretorius, Shivam GuptaThe evolution of technology from the most recent industrial age to the technology era better known as Industry 4.0 resulted in greater demand for horizontal, vertical and…
Green competencies: insights and recommendations from a systematic literature review
Clement Cabral, Rajib Lochan DharThis study conceptualises the construct – green competencies. The concept is in the niche stage and needs further elaboration. Hence, to address the research gap, this…
ISSN:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen access:
hybridEditor:
- Prof. Angappa Gunasekaran
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