Benchmarking: An International Journal
Issue(s) available: 167 – From Volume: 6 Issue: 1, to Volume: 30 Issue: 10
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Volume 24
Volume 23
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Volume 19
Volume 18
Volume 17
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Volume 14
Volume 13
Volume 12
Identifying disruptions by COVID-19 and devising strategies to build robust supply chain – a case study illustration of India's energy storage sector
Shikha Singh, Sameer Kumar, Adarsh KumarThe outset of the COVID-19 pandemic caused disruptions of all forms in the supply chain globally for almost two and a half years. This study identifies various challenges in the…
Competitive strategy and organizational performance: a systematic literature review
Abdulkader Zairbani, Senthil Kumar Jaya PrakashThe purpose of this paper is to provide an organizing lens for viewing the distinct contributions to knowledge production from those research communities addressing the impact of…
Restorative supply chain practices in a circular economy and supply chain sustainability performance: the moderating effect of the perceived professional status of supply chain managers
Surajit BagThe objective of this study is to investigate the impact of restorative supply chain practices on sustainability performance in a circular economy (CE). The moderating effect of…
Supply chain management maturity and business models: scientific mapping using SciMAT
Lúcio Flavio Vasconcelos, Tiago F.A.C. Sigahi, Jefferson de Souza Pinto, Izabela Simon Rampasso, Rosley AnholonOrganizations and markets are constantly developing and changing, impacting how organizations create value and manage supply chains. This paper aims to identify the motor themes…
Opportunity vs necessity motives: an analysis of the factors affecting early-stage entrepreneurial activities in India
Jabir AliThis paper aims at measuring the factors affecting early-stage entrepreneurial activity by opportunity vs necessity motives in India using theory of planned behaviour.
Analyzing the efficiency of intellectual capital: a new approach based on DEA-MPI technology
Ahmed Mohamed Habib, Nahia MouradThis study develops a robust model to measure intellectual capital efficiency (ICE). It also analyzes ICE across Gulf companies, sectors and countries.
The importance of warehouses in logistics outsourcing: benchmarking the perspectives of 3PL providers and shippers
Martina Baglio, Claudia Colicchia, Alessandro Creazza, Fabrizio DallariAn ever-increasing number of companies outsource logistics activities to third-party logistics (3PL) providers to beat the competition. From the buyer's (shippers') perspective…
E-waste supply chain risk management: a framework considering omnichannel and circular economy
Pedro Senna, Lino Guimarães Marujo, Ana Carla de Souza Gomes dos Santos, Amanda Chousa Ferreira, Luís Alfredo Aragão da SilvaIn the last few years, environmental issues have become a matter of survival. In this sense, e-waste management is among the major problems since it may be a way of mitigating…
The moderating effect of environmental performance on the relationship between sustainability assurance quality and firm value: a simultaneous equations approach
Hanene Kheireddine, Isabelle Lacombe, Anis JarbouiThis study elucidates the interactive relationship of sustainability assurance (SA) quality with corporate environmental sustainability performance (CESP) and firm value and…
Examining the relationships between big data analytics capability, entrepreneurial orientation and sustainable supply chain performance: moderating role of trust
Syed Awais Ahmad Tipu, Kamel FantazyUsing a dynamic capability view, this study examined the relationships between big data analytics capability (BDAC), entrepreneurial orientation (EO) and sustainable supply chain…
A systematic approach to analyzing the enablers of post-pandemic supply chain resilience in an emerging economy: a fuzzy AHP approach
Abdul Rehman ShaikhThis study aims to identify the enablers of supply chain resilience (SCR) through a literature review and expert panel input in the context of Pakistan and the post-pandemic era…
Finding the sweet spot in Industry 4.0 transformation: an exploration of the drivers, challenges and readiness of the Thai sugar industry
Panitas Sureeyatanapas, Danai Pancharoen, Khwantri SaengprachatanarugIndustry 4.0 is recognised as a competitive strategy that helps implementers optimise their value chain. However, its adoption poses several challenges. This study investigates…
Harnessing interestingness in supply chain management research: an empirical investigation and research agenda
Jamal El Baz, Fedwa Jebli, Andreas Gissel, Kent GourdinThe concept of interestingness has been investigated in several management disciplines but studies mobilizing such concept in supply chain management (SCM) to develop strategies…
Deglobalization: a systematic enquiry using 5 Ws and 1 H framework
Shamita Garg, Sushil SushilThe world is on the verge of entering the deglobalization age, and industrialized economies have ushered it in. However, there is still a scarcity of comprehensive and rigorous…
Lean Six Sigma 4.0 – a framework and review for Lean Six Sigma practices in the digital era
G. Citybabu, S. YaminiLean Six Sigma 4.0 has brought about a paradigm shift in customization, automation, value creation and digitalization to achieve excellence in human factors, operations and…
The high of higher education: interactivity its influence and effectiveness on virtual communities
Kajal Srivastava, Masood H. Siddiqui, Rahul Pratap Singh Kaurav, Sumit Narula, Ruturaj BaberAmidst the COVID-19 pandemic, education has shifted to online teaching and learning. Interactivity is a crucial tool used to make online education effective. This study…
Workforce agility, organizational identity and solidarity as antecedents of innovative work behaviour – an examination using structural equation modelling
Abdulaziz AlAbood, Sulphey Manakkattil MohammedIsmailThe purpose of the study was to identify the inter-relationship of certain antecedents of innovative work behaviour (IWB). The antecedents identified for the study were workplace…
Unveiling the path to sustainability: two decades of knowledge management in sustainable supply chain – a scientometric analysis and visualization journey
Mohamed Aboelmaged, Saadat M. Alhashmi, Gharib Hashem, Mohamed Battour, Ifzal Ahmad, Imran AliThe literature on knowledge management in sustainable supply chain (KMSSC) has witnessed significant growth in the past two decades. However, a scientometric review that…
Innovation-oriented supply chain integration for structural flexibility and strategic business performance
Benjamin Asare, Dorcas Nuertey, Emmanuel PokuInnovation has become extremely important, especially concerning manufacturing firms, as it is known to foster robust and healthy competition. The study aims to examine the effect…
Modelling the interrelationships of critical success factors of humanitarian supply chain: an intuitionistic fuzzy DEMATEL approach
Sangita Choudhary, Tapan Kumar Panda, Abhishek BehlAmid increasing frequency of disaster across the globe, humanitarian supply chain (HSC) has gained significant attention in recent times. This work aims to contribute towards…
An environmental-based perspective framework: integrating IoT technology into a sustainable automotive supply chain
Asmae El Jaouhari, Jabir Arif, Ashutosh Samadhiya, Anil Kumar, Jose Arturo Garza-ReyesOver the next decade, humanity is going to face big environmental problems, and considering these serious issues, businesses are adopting environmentally responsible practices. To…
CEO education and corporate social performance: moderation effects of CEO characteristics and firm's governance quality
Ranjan DasGupta, Rajesh PathakThe authors examine if CEO education level and quality impacts firm's corporate social performance (CSP). Additionally, the authors investigate whether other CEO characteristics…
The benchmarking implementation and management control process as influenced by interplay of environmental and cultural factors: institutional and contingency perspectives
Nizar Mohammad Alsharari, Mohammed S. AljohaniThe purpose of this paper is to investigate the influence of environmental and cultural factors on the benchmarking implementation process and management control within…
Research on the impact of the application of artificial intelligence technology on the sustainable development of mobile e-commerce
Zhihang Deng, Meiwen GuoThis article aims to reveal the factors influencing the sustainable development of mobile e-commerce from both user and operational perspectives. It fills the gap in qualitative…
Smart HRM 4.0 practices for organizational performance: the role of dynamic capabilities
Rajasshrie Pillai, Kailash B.L. SrivastavaThe study explores the factors affecting the use of smart human resource management 4.0 (SHRM 4.0) practices and its effect on dynamic capabilities and, consequently, on…
Workplace spirituality: exploring past, present and future through bibliometric analysis
Satyajit Barik, Tanaya NayakThis paper aims to do a comprehensive analysis of the existing literature on workplace spirituality to address the intellectual framework of workplace spirituality and the…
The role of green strategic alliances and their impact on green organizational identity and sustainability
Beatriz Lopes Cancela, Arnaldo Coelho, Maria Elisabete NevesThis study aims to investigate the role of green strategic alliances (GSAs) in fostering a green shared vision (GSVis) and green shared value (GSV) and their impact on green…
A conceptual framework of barriers to data science implementation: a practitioners' guideline
Rajesh Chidananda Reddy, Debasisha Mishra, D.P. Goyal, Nripendra P. RanaThe study explores the potential barriers to data science (DS) implementation in organizations and identifies the key barriers. The identified barriers were explored for their…
Corporate sustainability performance and firm performance: the state-of-the-art and future research agenda
Garima Kumari, Yatish JoshiThe past years have seen more studies exploring corporate sustainability performance (CSP) and firm performance nexus, but there has been a lack of analysis using bibliometric…
A novel strategy segmentation methodology integrating Kraljic portfolio matrix and supplier relationship model: a case study from machinery industry
Ahmet Selcuk Yalcin, Huseyin Selcuk Kilic, Emre CevikcanThe purpose of this article is to develop a new model called strategy segmentation methodology (SSM) by combining the Kraljic portfolio matrix (KPM) and the supplier relationship…
Big data analytics adaptive prospects in sustainable manufacturing supply chain
Rohit Raj, Vimal Kumar, Bhavin ShahDespite the current progress in realizing how Big Data Analytics can considerably enhance the Sustainable Manufacturing Supply Chain (SMSC), there is a major gap in the storyline…
Role of bigdata analytics in improving drivers of omni-channel retailing for improving logistics experience
Ruchi Mishra, Hemlata Gangwar, Saumyaranjan SahooThe objective of this research is to evaluate and rank the factors influencing omnichannel (OC) logistics, while also investigating the significant impact of big data analytics in…
Total productive maintenance and sustainability performance: resource-based view perspective
Ashutosh Samadhiya, Rajat AgrawalSustainability performances (SPs) are the most crucial performances for an organisation in today's world, and they can be measured by economic, social, and environmental metrics…
Developing a project performance assessment model for benchmarking the project success of Indian construction projects
Prachi Vinod Ingle, Mahesh Gangadhar, M.D. DeepakIn recent times, there has been a lot of research focused on performance measurement (PM) in project-based sectors. However, there are very few studies that were reported on the…
Examining the causal relationships among factors influencing SMEs' competitive advantage: a TISM-neutrosophic MICMAC approach
A. John William, M. Suresh, Nagamani SubramanianSmall and medium-sized enterprises (SMEs) are a major source of employment and revenue growth in developing nations like India, but they also face challenges from resource…
Role of HR analytics and attrition on organisational performance: a literature review leveraging the SCM-TBFO framework
P. Ravi Kiran, Akriti Chaubey, Rajesh Kumar ShastriThe research paper aims to analyse the scholarly literature on advancing HR analytics as an intervention for attrition, a problem that lingers on organisational performance. This…
Challenges of big data analytics for sustainable supply chains in healthcare – a resource-based view
Matloub Hussain, Mian Ajmal, Girish Subramanian, Mehmood Khan, Salameh AnasRegardless of the diverse research on big data analytics (BDA) across different supply chains, little attention has been paid to exploit this information across service supply…
An empirical investigation on the deployment of operational excellence in SMEs
Satyajit Mahato, Amit Rai Dixit, Rajeev Agrawal, Jiju Antony, Jose Arturo Garza-Reyes, Anbesh JamwalThis study investigates the quantitative aspect of the various strains of operational excellence (OE) and competitive-potential (CP) in the SME sector. It has five steps, i.e.…
Evaluating the barriers to e-waste closed-loop supply chain adoption
Imnatila Pongen, Pritee Ray, Rohit GuptaRapid innovation and developments in personal electronic technology have encouraged users to change users' devices more frequently than ever, which has resulted in creating a…
Does the belief of farmers on land as God influence the adoption of smart farming technologies?
M. Vasan, G. YoganandanArtificial Intelligence-based smart farming technologies have brought impressive changes in farming. This paper aims at exploring the farmers’ intention to adopt smart farming…
Humanitarian supply chain management in the digital age: a hybrid review using published literature and social media data
Santosh Kumar Shrivastav, Surajit BagThe purpose of this study is to examine various data sources to identify trends and themes in humanitarian supply chain management (HSCM) in the digital age.
Application of fuzzy methods in green and sustainable supply chains: critical insights from a systematic review and bibliometric analysis
Deepak Datta Nirmal, K. Nageswara Reddy, Sujeet Kumar SinghThe main purpose of this study is to provide a comprehensive review and critical insights of the application of fuzzy methods in modeling, assessing and understanding the various…
Green product development framework: empirical evidence from Chinese automotive supply chains
Muhammad Dan-Asabe Abdulrahman, Nachiappan SubramanianThe study aims to develop and test a supply chain wide green product development framework of focal firms and their major suppliers, in the context of the Chinese automotive…
Are humanitarian supply chains sustainable? A systematic review and future research themes
Mohammed Nawazish, M.K. Nandakumar, Arqum MateenTo address the challenges encountered in disaster responses, optimize resource utilization, minimize environmental and social impact, and ensure transparency and accountability…
Text classification using deep learning techniques: a bibliometric analysis and future research directions
Gaurav Sarin, Pradeep Kumar, M. MukundText classification is a widely accepted and adopted technique in organizations to mine and analyze unstructured and semi-structured data. With advancement of technological…
Strategic variants of the razor and blade business model: an inspiring benchmark
S. Balasubrahmanyam, Deepa SethiGillette’s historically successful “razor and blade” business model (RBM) has been a promising benchmark for multiple businesses across diverse industries worldwide in the past…
Examining the effects of technology–organization–environment framework on operational performance through supply chain integration of the firm
Kamran Ali Chatha, Muhammad Shakeel Sadiq Jajja, Fatima Gillani, Sami FarooqThis paper aims to investigate the role of organizational and technological enablers and their arrangement and alignment with the external environment to facilitate supply chain…
Analyzing the efficiency of the Indian hotel industry using the Malmquist DEA approach
Shobha Tewari, Alka AryaThe purpose of this paper is to determine the most efficient hotels in the Indian hotel industry, the competitive positioning of these hotels, and the factors that affect their…
Co-creating organizational performance and project success through customer participation, requirement risk and knowledge integration: a multi-study evidence
Marya Tabassum, Muhammad Mustafa Raziq, John Lewis Rice, Felipe Mendes Borini, Anees WajidTaking a co-creation perspective and integrating knowledge-based and resource-based perspectives, the authors examine the role of customer participation in organizational…
Supply chain resilience in developing countries: a bibliometric analysis and future research directions
Anil Kumar, Rohit Kr Singh, Devnaad SinghUsing bibliometric, this work aims to evaluate the current status of the body of research on the subject of supply chain resilience (SCR) in developing nations and to provide…
Unveiling metaverse potential in supply chain management and overcoming implementation challenges: an empirical study
Surajit Bag, Muhammad Sabbir Rahman, Gautam Srivastava, Santosh Kumar ShrivastavThe metaverse is a virtual world where users can communicate with each other in a computer-generated environment. The use of metaverse technology has the potential to…
Unveiling the link between operational interdependency and supply chain performance
Jie Yang, Hongming Xie, Yuan WangThis study investigates the possible curvilinear relationship between operational interdependency and supply chain performance as well as the contingency effect of supply chain…
Unveiling ways to examine the purchase intension of green products in emerging markets
Rambabu Lavuri, Ratri Parida, Sonia SinghThis research study uses the theory of planned behavior to investigate the factors such as environmental concern, perceived control behavior and subjective norms that foster green…
Design thinking in business, management and accounting: a bibliometric review and future research directions
Shaista Fatima, Anurag Bhadur SinghThe current study gives a quantitative analysis DT literature over the past ten years in domain of management and business where the field has witnessed a proliferation in…
Human resource analytics revisited: a systematic literature review of its adoption, global acceptance and implementation
Rukma Ramachandran, Vimal Babu, Vijaya Prabhagar MurugesanThis systematic literature review aims to explore the adoption, global acceptance and implementation of human resources (HR) analytics (HRA) by reviewing literature on the…
External knowledge sourcing, organizational ambidexterity and manufacturing performance: a new insight for dynamic operation management
Seng Cheong Cheah, Cheng Ling TanThis study intends to examine the relationships between external knowledge sourcing (EKS), organizational ambidexterity (OA), and manufacturing performance (MP) in the context of…
Enhancing quality requirements management in retailing industry: The role of Quality Function Deployment
Diego A. de J. Pacheco, Rodrigo Veleda Caetano, Samuel Vinícius Bonato, Bruno Miranda dos Santos, Wagner Pietrobelli BuenoSmall retail stores in the luxury market face significant challenges due to fluctuations in market demand. This task turns challenging as it requires effectively coordinating and…
Benchmarking quality characteristics for road-mapping sustainability of higher educational institutes and capping Indian portfolio
Atul Kumar Sahu, Rakesh D. RautEducational policies, integrated practices, obliged strategies and notable benchmarks are always required by the higher educational institutions (HEIs) for operating business…
Analyzing critical success factors of Lean Six Sigma for implementation in Indian manufacturing MSMEs using best-worst method
Sandeep Kumar, Vikas Swarnakar, Rakesh Kumar Phanden, Jiju Antony, Raja Jayaraman, Dinesh KhandujaThis study aims to identify, analyze and rank the critical success factors (CSFs) of Lean Six Sigma (LSS) implementation in Indian manufacturing sector based micro, small and…
The role of employee environmental commitment in the green HRM practices, turnover intentions and environmental sustainability nexus
Abdul-Razak Suleman, Kwesi Amponsah-Tawiah, Aaron Makafui AmetorwoThe study sought to examine the mediating effect of employee environmental commitment (EEC) in the relationships between green human resource management practices (Green HRMPs…
The challenges in adoption of circular economy in SMEs – a research agenda and way forward
Mukesh Kondala, Sai Sudhakar Nudurupati, Raja Phani PappuThe circular economy (CE) represents an industry-wide transition from linear to circular processes. There has been a proliferation of literature on CE in the last decade. However…
Theories, constructs and contexts in responsible leadership: a future research agenda
Priyanka Pathak, Sumi JhaThe study explores the current research trends within the responsible leadership (RL) domain and proposes a future research agenda by conducting an extensive review of past…
Customer satisfaction and airport efficiency in Brazil: a hybrid NDEA-AHP approach
Rafael Teixeira, Jorge Junio Moreira Antunes, Peter Wanke, Henrique Luiz Correa, Yong TanThis paper aims to measure and unveil the relationship between customer satisfaction and efficiency levels in the most relevant Brazilian airports.
Supply chain management practices (SCMPs) and performance nexus in developing and emerging economies (DEEs): a systematic review
Goitom Abera Baisa, Joachim G. Schäfer, Abebe Ejigu AlemuThis study aims to synthesize and analyze research on the Supply Chain Management Practices (SCMPs)-performance nexus, examine current knowledge, identify emerging trends, and…
Electronics manufacturing entrepreneurs in a performance bonsai trap: the case of an emerging economy
Brajesh Mishra, Avanish Kumar, Ishaan MishraThe study explores the evolution of Indian domestic electronics manufacturing post-economic reforms and also investigates the lack of natural growth stages among Indian…
Unpacking the role of green absorptive capacity in the relationship between green supply chain management practices and firm performance
David Asamoah, Ishmael Nanaba Acquah, Dorcas Nuertey, Benjamin Agyei-Owusu, Caleb Amankwaa KumiThis study examines green absorptive capacity as an important intervening variable that elucidates the relationship between green supply chain management (GSCM) practices…
Optimization of a production inventory model of imperfect quality items for three-layer supply chain in fuzzy environment
Ritu Arora, Anand Chauhan, Anubhav Pratap Singh, Renu SharmaGood management strives to align and corporate processes for more attention being paid to supply chain management. Firms realize that greater co-operation and improved…
Analyzing the impact of GLSS implementation over sustainability in Pakistani SMEs
Rano Khan Wassan, Shakeel Ahmed Shaikh, Hussain Bux Marri, Muhammad Saad Memon, Syed Feroz ShahGreen, lean and six sigma (GLSS) practices are widely used and well accepted techniques that have the capability to improve the economic, social and environmental performance of…
Clear vision: a step towards unravelling student recruitment in English universities?
Robert Gandy, Peter Wolstencroft, Katherine Geer, Leanne de MainThe recruitment of undergraduate students within English universities is of vital importance to both the academic success and the financial stability of the organisation. Despite…
A network data envelopment analysis based paradigm to benchmark fiscal performance – an analysis of fiscal outlay efficiency among Indian states
Nitin Arora, Shubhendra Jit TalwarThe fiscal outlay efficiency matters when the performance-based allocation of funds is made to state governments by the central government in a federal structure of an economy…
A hybrid approach to solve a raw material collecting vehicle routing problem
Anurag Tiwari, Priyabrata MohapatraThe purpose of this study is to formulate a new class of vehicle routing problem with an objective to minimise the total cost of raw material collection and derive a new approach…
Pricing model, engagement model and firm performance: evidence from Indian data science industry
Deepika Jhamb, Sukhpreet Kaur, Saurabh Pandey, Amit MittalData science industry is a multidisciplinary field that deals with a large amount of data and derives useful information for taking routine and strategic business decisions. The…
Firm efficiency and corporate performance: the moderating role of controlling shareholders
Nguyen Huu Thien, Jawad Asif, Qian Long Kweh, Irene Wei Kiong TingThis study analyses the effects of firm efficiency on firm performance and how controlling shareholders moderate the link between the two variables.
The assessment of quality of care in the Indian healthcare industry: the employees’ and patients’ perspectives
Karthik Padamata, Rama Devi VangapanduThe purpose of this study is to capture patients' and employees' perception of quality of care in the Indian private hospitals and to find the possible perceptual gaps between…
Navigating COVID-19: unraveling supply chain disruptions through best-worst method and fuzzy TOPSIS
Irfan Ali, Vincent Charles, Umar Muhammad Modibbo, Tatiana Gherman, Srikant GuptaThe COVID-19 pandemic has caused significant disruptions to global supply chains (SCs), affecting the production, distribution, and transportation of goods and services. To…
Scholar's policy recommendations for open innovation in SMEs: a systematic literature review
Moulay Othman Idrissi Fakhreddine, Yan CastonguaySmall and medium-sized enterprises (SMEs) are currently showing an increasingly open innovation (OI) approach. Public policies supporting the adoption of OI by SMEs are becoming a…
Difficulties and challenges in the modernization of a production cell with the introduction of Industry 4.0 technologies
Pedro G.S. Contieri, Amauri Hassui, Luis A. Santa-Eulalia, Tiago F.A.C. Sigahi, Izabela Simon Rampasso, Gustavo Hermínio Salati Marcondes de Moraes, Rosley AnholonThe heterogeneous character of Industry 4.0 opens opportunities for studies to understand the difficulties and challenges found in the transformation process of manufacturers…
Framework of green finance to attain sustainable development goals: an empirical evidence from the TCCM approach
Annu, Ravindra TripathiThe study's objectives are to conduct a comprehensive review of existing knowledge, thoroughly understand the present state of green finance, identify emerging research trends…
Circular economy practices in supply chain finance: a state-of-the-art review
Soumya Prakash Patra, Vishal Ashok Wankhede, Rohit AgrawalSupply chain finance is an emergent research area dealing with the financial performance of a firm throughout its supply chain. It has been drawing significant attention among…
Sustainability 4.0 in services: a systematic review of the literature
Igor Fellype Loureiro Valenca Filgueiras, Fagner José Coutinho De MeloThis paper aimed to identify the impact that Industry 4.0 can have on the service sector and how its combination can generate benefits for Sustainability 4.0 in the context of the…
Role of open innovation and strategy on SMEs in Dubai: review and theoretical framework
Khalfan Almehairbi, P. Arunprasad, Zakaria El HathatThis study aims to examine and discuss the importance and benefits of Open Innovation (OI), Transformational Leadership (TL), Innovation Strategy (IS), Creative Climate (CC)…
On the interplay of supply chain network complexity on the nexus between supply chain resilience and performance
Zulaiha Hamidu, Kassimu Issau, Francis O. Boachie-Mensah, Emmanuel Asafo-AdjeiThe authors examine the effect of supply chain resilience (SCR) on supply chain performance (SCP) while considering the moderating effect of supply chain network complexity (SCNC…
Industry 4.0 and Six Sigma: a systematic review of the literature and research agenda proposal
Daniele dos Reis Pereira Maia, Fabiane Letícia Lizarelli, Lillian Do Nascimento GambiThere is increasing interest in the connection between Industry 4.0 (I4.0) and operational excellence approaches; however, studies on the integration between Six Sigma (SS) and…
MCDM model to rank the performance outcomes in the implementation of Industry 4.0
Veepan Kumar, Prem Vrat, Ravi ShankarIndustry 4.0 has received significant attention in today's competitive business market, necessitating a restructuring of functional domains in nearly every manufacturing…
Ethical leadership and employee creativity among engineering employees: evidence from a developing economy
Stephen Tetteh, Rebecca Dei Mensah, Christian Narh Opata, Claudia Nyarko MensahBased on the trait activation theory, the current study systematically integrates how autonomy interacts with proactivity to influence the relationship between ethical leadership…
Cellular manufacturing system: a descriptive bibliometric analysis, framework, implementation steps and future research direction
Vikrant Sharma, Dheeraj NimawatThe purpose of this article is to conduct a bibliometric analysis of the cellular manufacturing system (CMS) literature published from 1982–2021 to identify key issues and trends…
Investigating the relationship between supply chain finance and supply chain collaborative factors
Syed Imran Zaman, Sharfuddin Ahmed Khan, Simonov Kusi-SarpongIt is important to understand the factors that are significant in supply chain (SC) collaboration decision making and whether supply chain collaborative factors that are…
Leveraging human resource management practices during mergers and acquisitions: a bibliometric analysis and future research agenda
Sunil Budhiraja, Mahima Thakur, Mohini YadavDespite enormous literature on Human Resource Management (HRM) practices in the context of Mergers and Acquisitions (M&As), researchers have not come up with a synthesis that…
Industry 4.0-enabled sustainable manufacturing: current practices, barriers and strategies
A. Madini Lakna De Alwis, Nayanthara De Silva, Premaratne SamaranayakeThis paper proposes strategies for adopting Industry 4.0 in achieving sustainable manufacturing, by overcoming barriers in the Sri Lankan manufacturing sector.
Decoupling of a management standard: how decision-makers reinterpret, renegotiate, and modify the adoption of ISO 9001
Emil Georgiev, Svetoslav GeorgievThe authors extend the literature on decoupling by analyzing the microlevel effects of institutionalized practices within the framework of international standards. This study…
Prevalence and future trend in green supply chain management (GSCM): a systematic literature review
Kartik Balkumar, Vidyadhar V. Gedam, Mudunuri Himateja, S.P. Anbuudayasankar, M.S. Narassima, K. Ganesh, M. Dwarakanath, Subramanian PazhaniOver the last two decades, green supply chain management (GSCM) has enabled businesses to operate in an environmentally friendly manner. The present review examines 234 research…
Multi-criteria decision-making methods: application in humanitarian operations
Aniruddh Nain, Deepika Jain, Ashish TrivediThis paper aims to examine and compare extant literature on the application of multi-criteria decision-making (MCDM) techniques in humanitarian operations (HOs) and humanitarian…
Integrated customer lifetime value models to support marketing decisions in the complementary and alternative medicine industry
Kessara Kanchanapoom, Jongsawas ChongwatpolCustomer lifetime value (CLV) is one of the key indicators to measure the success or health of an organization. How can an organization assess the organization's customers'…
Developing a benchmark for supplier code of conducts – lessons learned from Bayer’s journey towards sustainable procurement and research opportunities
Remko van Hoek, Thomas UdesenSupplier codes of conduct are amongst the most widely used practices in sustainable procurement programs. While there are limitations and risks involved in using supplier codes of…
Analytics in healthcare supply chain management in the new normal era: a review and future research agenda
Sapna TyagiThe relevance of analytics to the healthcare supply chain is increasing with emerging trends and technologies. This study examines how analytics are used in the healthcare supply…
Platform ecosystem research in the technology and innovation management discipline: a multi-method literature review
Sandip Mukhopadhyay, Jason Whalley, Ritesh Pandey, Vinodhini RanganathanIn parallel with the rising importance of innovation and digital technologies, research on platform ecosystems is rapidly accumulating. This study aims to summarize the current…
A non-parametric synthesis measure for board quality: empirical evidence from Indian banks
Rohit Kumar Singh, Supran Kumar SharmaThe paper aims to craft a non-parametric composite value for the board quality of Indian banks where the weights can be assigned endogenously.
Unmasking healthcare supply chain cost drivers in the United States
Jean C. Essila, Jaideep MotwaniThis study aims to focus on the supply chain (SC) cost drivers of healthcare industries in the USA, as SC costs have increased 40% over the last decade. The second-most…
Performance predictions for sustainability governance of firms: implications to select Indian firms
R. RajeshThe author aims to study and predict the sustainability governance performances of firms using an advanced grey prediction model. The case implication of the prediction model is…
Efficiency analysis of the OECD countries' long-term productivity using DEA and TOPSIS approaches
Peter Wanke, Jorge Junio Moreira Antunes, Antônio L. L. Filgueira, Flavia Michelotto, Isadora G. E. Tardin, Yong TanThis paper aims to investigate the performance of OECD countries' long-term productivity during the period of 1975–2018.
From resources to sustainability: a practice-based view of net zero economy implementation in small and medium business-to-business firms
Surajit BagThis study examines the effect of resources (e.g. tangible resources, human skills and intangible resources) that are utilized as a bundle of standard practices on sustainable net…
Sustainable supply chains in the heavy vehicle and equipment industry: a multiple-case study of four manufacturers
Ehsan Shekarian, Anupama Prashar, Jukka Majava, Iqra Sadaf Khan, Sayed Mohammad Ayati, Ilkka SillanpääRecently, interest in sustainability has grown globally in the heavy vehicle and equipment industry (HVEI). However, this industry's complexity poses a challenge to the…
Trials of strength, paradoxes and competing networks in kaizen institutionalization
Welington Norberto Carneiro, Jose Carlos Tiomatsu Oyadomari, Paulo Afonso, Ronaldo Gomes Dultra-de-Lima, Octavio Ribeiro de Mendonça NetoThis paper seeks to understand kaizen in practice as it travels through time and space in the organisational setting.
Exploring corporate environmental ethics and green creativity as antecedents of green competitive advantage, sustainable production and financial performance: empirical evidence from manufacturing firms
Charles Baah, Yaw Agyabeng-Mensah, Ebenezer Afum, Johana Andrea Lascano ArmasEnvironmental degradation in emerging economies has induced stakeholder pressures on diverse firms to ensure sustainable business performance. Consequently, firms are adopting…
Unearthing the relationship between supply chain social capital and firm performance: the role of supply chain responsiveness
Ishmael Nanaba Acquah, Caleb Amankwaa Kumi, David Asamoah, Benjamin Agyei-Owusu, Mavis Agbodza, Yaw Agyabeng-MensahThis paper examines the nexus between supply chain social capital (relational social capital and structural social capital), supply chain responsiveness (operations system…
Organizational capabilities and SSCM: a bibliographic review and cluster analysis
Felipe Porphirio Orioli, José Manuel Cristóvão VeríssimoThe purpose of the study is to perform a scientific mapping and detect the evolution pattern of two emerging fields, organizational capabilities and sustainable supply chain…
Sustailient supplier selection using neutrosophic best–worst approach: a case study of additively manufactured trinkets
Priya Ambilkar, Priyanka Verma, Debabrata DasThis research work has developed an integrated fuzzy Delphi and neutrosophic best–worst framework for selecting the sustailient (sustainable and resilient) supplier for an…
Evolution of organizational agility research: a retrospective view
Tanushree, Chandan Kumar Sahoo, Akriti ChaubeyIn recent years, organizational agility (OA) has garnered significant attention from the academic community. Despite a substantial rise in the academic literature on OA, the…
Product innovation research over the past 60 years: a bibliometric analysis of intellectual structure and emergent trends
Mohamed Aboelmaged, Shaker Bani-Melhem, Mohd Ahmad Al-Hawari, Imran AliLiterature on product innovation (PI) has witnessed tremendous growth over the past 60 years. Yet, there has been a dearth of a comprehensive review of the extant PI research…
Formal learning and organizational performance: the interplay of goal setting and flexible learning practices in attaining goal congruence
Vandana Madhavan, Murale VenugopalanEmployee training and learning have transformed over the years. The movement from classroom training to the blended format represents the magnitude of this evolution. This has…
Stress and resilience to migrant entrepreneur-managers of small and medium enterprises during COVID-19 pandemic
Dhruba Kumar Gautam, Prakash Kumar GautamThe purpose of the study is to investigate the stressors faced by migrant entrepreneur-managers of small and medium-sized enterprises (SMEs) during the COVID-19 pandemic, as well…
Perceived challenges affecting user engagement in online community: an analysis of interrelationships and interaction
Anuradha Yadav, Rajesh Kumar Singh, Ruchi Mishra, Surajit BagWith gaining popularity, online communities are increasing. It is leading to the data and information overflow. So, there are some challenges like cyber frauds, cyberbullying…
Unleashing the power of support: how co-worker and supervisor support mediate firm performance through performance management
Emmanuel Senior Tenakwah, Michael Odei Erdiaw-Kwasie, Esther Asiedu, Riham Al AinaThis paper investigates the impact of performance management (PM) practices on firms' financial performance and the mediating role of co-worker and supervisor support.
Corporate governance, configurational approach and financial performance: some evidence from Indian listed SMEs
Kuldeep Singh, Shailesh RastogiPublic listing of small and medium enterprises (SMEs) stimulates unremitting transformations into their corporate governance (CG) practices. These transformations in CG are likely…
Resilient and sustainable supply chain criteria for performance evaluation: selection and ranking through fuzzy Delphi
Javier Isaac Torres Vergara, Jania Astrid Saucedo Martínez, Daniela Olivo LucioIn the supply chain performance measurement (SCPM) there seems to be no consensus about measures for performance evaluation and suitable criteria from resilience and…
Buyer–supplier collaboration's commitment. An antecedent for procurement performance of large manufacturing entities in Tanzania
Honest F. Kimario, Leonada R. MwagikeThis study was steered to establish how buyer–supplier collaboration's commitment attributes serve as an antecedent for procurement performance in large manufacturing entities in…
In what ways does human capital influence the relationship between financial development and economic growth?
Shekhar Saroj, Rajesh Kumar Shastri, Priyanka Singh, Mano Ashish Tripathi, Sanjukta Dutta, Akriti ChaubeyHuman capital is a portfolio of rich skills that the labour possesses. Human capital has attracted significant attention from scholars. Nevertheless, empirical findings on the…
Operationalizing transparency in supply chains using a systematic literature review and graph theoretic approach
Mohd. Nishat Faisal, Lamay Bin Sabir, Khurram Jahangir SharifThis study has two major objectives. First, comprehensively review the literature on transparency in supply chain management. Second, based on a critical analysis of literature…
Research developments in sustainable supply chain management considering optimization and industry 4.0 techniques: a systematic review
Pankaj Kumar Detwal, Rajat Agrawal, Ashutosh Samadhiya, Anil Kumar, Jose Arturo Garza-ReyesThe literature that is presently available on sustainable supply chain management (SSCM) combining optimization and industry 4.0 techniques falls short in its depictions of the…
Impact of COVID-19 on education in India: stakeholders' voice
Prateek Kalia, Bhavana Behal, Kulvinder Kaur, Deepa MehtaThis exploratory study aims to discover the different forms of challenges encountered by school stakeholders, including students, teachers, parents and management due to the…
Design of service network for containerized export by multimodal transportation: with quality concept
Aman Dua, Rishika Chhabra, Deepankar SinhaThe first purpose is to assess the quality of containerized multimodal export and the second is to develop and demonstrate the design of a service network with quality approach.
The effect of organic growth and acquisitions on performance of retailing networks in an alternating external operating environment
Eleftherios Aggelopoulos, Ioannis LampropoulosThis paper aims to investigate the impact of acquisition and organic growth on the operating efficiency and total factor productivity change of retailing networks.
Scientometric, fuzzy NGT and DEMATEL analysis for determining sustainable business practices for entrepreneurial firms
Bhairab Chandra Patra, Usha LenkaThe purpose of this article is to (1) map the most important topics in the domain of sustainable business practices for entrepreneurial firms in emerging countries, (2) identify…
Evaluation of passengers' expectations and satisfaction in the airline industry: an empirical performance analysis of online reviews
Somtochukwu Emmanuel Dike, Zachary Davis, Alan Abrahams, Ali Anjomshoae, Peter RacthamVariations in customer expectations pose a challenge to service quality improvement in the airline industry. Understanding airline customers' expectations and satisfaction help…
Benchmarking the operational efficiency of Mexican hospitals – a longitudinal study
Victor Pimentel, Carlo A. Mora-MongeThis study aims to benchmark the operational efficiency of fifty-eight public hospitals across Mexico between 2015 and 2018 and identifies the most critical inputs affecting their…
Modern-day marketing concepts based on face recognition and neuro-marketing: a review and future research directions
Gautam Srivastava, Surajit BagData-driven marketing is replacing conventional marketing strategies. The modern marketing strategy is based on insights derived from customer behavior information gathered from…
Knowledge transfer and innovation in multinationals: a review of the literature using SCM-TBFO framework
Shiwangi Singh, Sanjay DhirBusiness research has highlighted the importance of knowledge transfer and innovation in multinational firms for better performance outcomes. However, the existing body of…
Sustainability study of electric vehicles performance in the UAE: moderated by blockchain
Balan Sundarakani, Haile-Selassie Rajamani, Anas MadmouneThe UAE has set an ambitious target to become one of the most sustainable countries in the world. In addition, the country's infrastructure is playing a pivotal role in terms of…
Human resources analytics: where do we go from here?
Prakash Chandra Bahuguna, Rajeev Srivastava, Saurabh TiwariHuman resource analytics (HRA) has developed as a new business trend and challenge, stressing the strategic relevance of human resource management (HRM) to senior management…
Examining the impact of resilience strategies in mitigating medicine shortages in the United Kingdom's (UK) pharmaceutical supply chain (PSC)
Emilia Vann Yaroson, Liz Breen, Jiachen Hou, Julie SowterMedicine shortages have a detrimental impact on stakeholders in the pharmaceutical supply chain (PSC). Existing studies suggest that building resilience strategies can mitigate…
Strategic frameworks for sustainability and corporate governance in healthcare facilities; approaches to energy-efficient hospital management
Helen Dion, Martin EvansThe issue of energy efficiency is becoming increasingly prevalent globally due to factors such as the expansion of the population, economic growth and excessive consumption that…
Estimation of technical efficiency of chemical-free farming using data envelopment analysis and machine learning: evidence from India
Ujjwal Kanti PaulThis study aims to examine the technical efficiency of the chemical-free farming system in India using a hybrid combination of data envelopment analysis (DEA) and machine learning…
Benchmarking meta-analytical conceptualizations of B2B seller skills against empirical evidence in services firms
Nils M. Høgevold, Rocio Rodríguez, Carmen Otero-Neira, Göran SvenssonThe purpose of the study was to benchmark meta-analytical conceptualizations of business-to-business (B2B) seller skills against empirical evidence in services firms.
Do objectives and key results solve organizational performance measurement issues?
Nopadol RomphoThis study aims to determine whether and how objectives and key results (OKRs) can be used to solve performance measurement issues encountered by organizations.
Evaluation of efficiency and ranking of Indian hotels and restaurants: a bootstrap DEA approach
Varun Mahajan, Sandeep Kumar Mogha, R.K.Pavan Kumar PannalaThe main purpose of this paper is to determine the bias-corrected efficiencies and rankings of the selected hotels and restaurants (H&Rs) in India.
Circular economy practices in the leather products industry toward waste valorization: an approach of sustainable environmental management
Mysha Maliha, Md. Abdul Moktadir, Surajit Bag, Alexandros I. StefanakisThe global resolution of embracing dynamic and intertwined production systems has made it necessary to adopt viable systems like circular economy (CE) to ensure excellency in the…
Lean leadership: a bibliometric analysis
Bruno B. Santos, Tiago F. A. C. Sigahi, Izabela Simon Rampasso, Gustavo Hermínio Salati Marcondes De Moraes, Walter Leal Filho, Rosley AnholonThe present research aims to understand how the literature on lean leadership is currently structured. For this, the thematic subdivisions within the subject (thematic clusters…
A descriptive statistical analysis of enablers for integrated sustainable-green-lean-six sigma-agile manufacturing system (ISGLSAMS) in Indian manufacturing industries
Dharmendra Hariyani, Sanjeev MishraThe purposes of this paper are (1) to identify and rank the various enablers for an integrated sustainable-green-lean-six sigma-agile manufacturing system (ISGLSAMS), and (2) to…
Business process management applicability to destination country-brand management
Letícia Miyamaru, Marina Lourenção, Silvia Inês Dallavale de Pádua, Janaina de Moura Engracia GiraldiThis study aims to analyze the business process management (BPM) applicability to a destination country-brand of a Latin American developing country and present a new process…
Examining behavioural intention of using smart health care technology among females: dynamics of social influence and perceived usefulness
Mohammad Osman Gani, Muhammad Sabbir Rahman, Surajit Bag, Md. Papul MiaThe aim of this study is to comprehend the behavioural intention of females' perception toward smart healthcare technology. The study also examines the moderation effect of social…
Managing food security using blockchain-enabled traceability system
Rachita Gupta, Ravi ShankarFood insecurity is a major concern for developing economies. Operational inadequacies get introduced with unorganized interactions among stakeholders in the food supply chain…
An investigation on dynamic connectedness of commodity market with financial market during the Russia–Ukraine invasion
Gaytri Malhotra, Miklesh Prasad Yadav, Priyanka Tandon, Neena SinhaThis study unravels an attempt to investigate the dynamic connectedness of agri-commodity (wheat) of Russia with 10 financial markets of wheat importing counties during the…
Horizontal logistics collaboration success factors: expectations versus reality
Ismail Badraoui, Ivo A.M.C. van der Lans, Youssef Boulaksil, Jack G.A.J. van der VorstThis study aims to compare the expectations of non-collaborating professionals and the actual opinions of collaborating professionals regarding success factors of horizontal…
A systematic literature review of modern slavery through benchmarking global supply chain
Barnabas Jossy Ishaya, Dimitrios Paraskevadakis, Alan Bury, David BrydeThe globalisation of supply chains has contributed to modern slavery by degrading labour standards and work practices. The inherent difficulties involved in monitoring extremely…
Can lean principles assist to reduce BIM implementation costs? A contemporary application of lean principles to the Sri Lankan construction industry
Lichini Nikesha Weerasinghe, Akila Pramodh Rathnasinghe, Himal Suranga Jayasena, Niraj Thurairajah, Menaha ThayaparanBuilding information modelling (BIM) claims to be spearheading the modern technological revolution in the global construction industry. While scholars have emphasised the…
Benchmarking bike-sharing systems: an analysis of the sustainable potential of use-oriented solutions
Aline Cervi Inhof, Paulo Augusto Cauchick-Miguel, Suzana Regina Moro, Thayla Tavares de Sousa ZomerProduct-service systems (PSS) are regarded as highly sustainable solutions. However, studies identifying and comparing the sustainable potential of product-service offerings by…
Utilisation of drones in achieving various applications in smart warehouse management
Sadia Samar Ali, Shahbaz Khan, Nosheen Fatma, Cenap Ozel, Aftab HussainOrganisations and industries are often looking for technologies that can accomplish multiple tasks, providing economic benefits and an edge over their competitors. In this…
Mediation of learning orientation on market orientation and business performance: evidence from Brazilian Small and Medium Enterprises (SMEs)
Rodrigo Marques de Almeida Guerra, Maria Emilia CamargoThe aim of this study is to investigate the mediating effect of learning orientation on the market orientation and business performance of industrial Small and Medium Enterprises…
Do customer centricity and innovativeness mediate the relationship between total quality management and the corporate success of SaaS companies?
Ajitabh DashThis research explores the mediating role of a firm's innovativeness and customer orientation on the relationship between commercial success and total quality management (TQM) in…
The COVID-19 pandemic and supply chain: international cooperation patterns and influence mechanism
Qiang Wang, Min Zhang, Rongrong LiThe aim of this study is to undertake a systematic analysis of the supply chain literature to uncover the changes and patterns of international cooperation in the context of the…
Attribute-based choice model and willingness to pay for industrial services
V.T. Rakesh, Preetha Menon, Ramakrishnan RamanPricing is widely acknowledged as a market entry challenge for servitising companies. The purpose of this research is to ascertain the attributes that contribute to willingness to…
Spillovers of underground gas storage facilities and their role in the sustainable energy markets: assessment and policy recommendations
Anastasios Chrysochoou, Dimitris Zissis, Konstantinos Chalvatzis, Kostas AndriosopoulosThe purpose of this study is to investigate the impact of the construction and operation of underground gas storage (UGS) facilities, under the prism of the recent rise in energy…
A qualitative approach to investigate stakeholders' engagement in construction projects
Andrew Ebekozien, Clinton Ohis Aigbavboa, Mantoa RamotshelaStakeholder engagement in construction projects is an ingredient that contributes to project optimal performance. Many developing countries have a paucity of literature about…
Enhancing customer satisfaction, personnel satisfaction and company reputation with total quality management: combining traditional and new views
Kari Lepistö, Minna Saunila, Juhani UkkoThis study investigates the effect of total quality management (TQM) on customer satisfaction, personnel satisfaction and company reputation.
Similarities and differences between absorptive capacity and appropriability: a bibliometric perspective
Sergio David Cuéllar, Maria Teresa Fernandez-Bajón, Felix de Moya-AnegónThis study aimed to examine the similarities and differences between the ability to analyze the environment and exploit new knowledge (absorptive capacity) and the skills to…
ISSN:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Angappa Gunasekaran
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