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Design of service network for containerized export by multimodal transportation: with quality concept

Aman Dua (Department of Food Business Management and Entrepreneurship Development (FBMED), National Institute of Food Technology, Entreprenueurship and Management, Sonepat, India)
Rishika Chhabra (Jindal Global Business School, OP Jindal Global University, Sonepat, India)
Deepankar Sinha (Indian Institute of Foreign Trade - Kolkata Campus, Kolkata, India)

Benchmarking: An International Journal

ISSN: 1463-5771

Article publication date: 28 February 2023

Issue publication date: 9 January 2024

273

Abstract

Purpose

The first purpose is to assess the quality of containerized multimodal export and the second is to develop and demonstrate the design of a service network with quality approach.

Design/methodology/approach

The article used the structural equation model to develop a model to measure the quality of multimodal transportation for containerized exports and finalized the model with an alternative approach. The evolutionary algorithm had been used to design a service network based on quality.

Findings

Provided factors affecting quality of multimodal transportation and reverse to one hypothesis, the construct variation in cost, time shape and quantity did not affect the quality of multimodal transportation for containerized exports. The model without variation construct was finalized by exploring causality.

Research limitations/implications

This research had scope till container loading onto the vessel and assessed the quality for containerized cargo only, and second research purpose is limited by assumed values of fitness function and the limited number of nodes, in service network design demonstration.

Practical implications

This research provided a tool to measure the quality of multimodal transportation for containerized exports and demonstrated the field application of the model developed in service network design. This approach included all factors applicable across the container movement. The integrated approach of the article provided an organized method to design a service network for containerized exports.

Originality/value

This work provided the tool to assess the quality of multimodal transportation for containerized exports and developed an approach to design a service network of multimodal transportation based on quality. This approach has considered the factors of multimodal transportation comprehensively in contrast to the optimization approaches based on operation research techniques.

Keywords

Citation

Dua, A., Chhabra, R. and Sinha, D. (2024), "Design of service network for containerized export by multimodal transportation: with quality concept", Benchmarking: An International Journal, Vol. 31 No. 1, pp. 220-242. https://doi.org/10.1108/BIJ-06-2022-0416

Publisher

:

Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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