Human resource analytics revisited: a systematic literature review of its adoption, global acceptance and implementation
Benchmarking: An International Journal
ISSN: 1463-5771
Article publication date: 2 August 2023
Issue publication date: 30 July 2024
Abstract
Purpose
This systematic literature review aims to explore the adoption, global acceptance and implementation of human resources (HR) analytics (HRA) by reviewing literature on the subject. HRA adoption can assist HR professionals in managing complex procedures and making strategic human resource management (SHRM) decisions more effectively. The study also aims to identify the applications of analytics in various disciplines of management.
Design/methodology/approach
The review is conducted using a domain-based structured literature review (SLR), emphasizing the diffusion of innovative thinking and the adoption process of HRA among early adopters. The philosophical stances are analyzed with the combination of research onion model and PRISMA protocol. Secondary data are gathered from published journals, books, case studies, conference proceedings, web pages and media stories as the primary source of information.
Findings
The study finds that skilled professionals and management assistance can significantly impact adoption intentions, enabling professionals to deal with analytics. The examples and analytical models provided by early adopters allow managers to manage complex processes and make SHRM decisions.
Research limitations/implications
The study suggests that the lack of use of quantitative techniques is a key limitation and should be considered in future studies. Despite the rise in the number of research papers on HRA, its application in the workplace remains limited.
Practical implications
This research can assist managers in implementing HRA and help resolve complex and inefficient processes, making SHRM decisions.
Originality/value
This study adds to the existing body of knowledge on how HRA can aid a company's efficacy and performance and can be considered one of the first to link adoption and HRA.
Keywords
Acknowledgements
Since acceptance of this article, the following author has updated their affiliations: Vijaya Prabhagar Murugesan is at the IT Systems and Analytics, Indian Institute of Management (IIM) Jammu, Jammu and Kashmir, India.
Funding: This research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sectors.
Conflict of interest: No conflict of interest is present in completion of this study.
Declaration: The work described has not been published, that it is not under consideration for publication elsewhere, that its publication is approved by all authors and tacitly or explicitly by the responsible authorities where the work was carried out, and that, if accepted, it will not be published elsewhere in the same form, in English or in any other language, including electronically without the written consent of the copyright-holder.
Credit authorship contribution statement: Rukma Ramachandran: Conceptualization, Methodology, Validation, Formal analysis, Writing – original draft, Writing – review & editing. Vimal Babu: Supervision, Writing – review & editing. Vijaya Prabhagar Murugesan: Supervision, Writing – review & editing.
Citation
Ramachandran, R., Babu, V. and Murugesan, V.P. (2024), "Human resource analytics revisited: a systematic literature review of its adoption, global acceptance and implementation", Benchmarking: An International Journal, Vol. 31 No. 7, pp. 2360-2390. https://doi.org/10.1108/BIJ-04-2022-0272
Publisher
:Emerald Publishing Limited
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