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A novel strategy segmentation methodology integrating Kraljic portfolio matrix and supplier relationship model: a case study from machinery industry

Ahmet Selcuk Yalcin (Department of Industrial Engineering, Istanbul Okan University, Istanbul, Turkey) (Department of Industrial Engineering, Istanbul Technical University, Istanbul, Turkey)
Huseyin Selcuk Kilic (Department of Industrial Engineering, Marmara University, Istanbul, Turkey)
Emre Cevikcan (Department of Industrial Engineering, Istanbul Technical University, Istanbul, Turkey)

Benchmarking: An International Journal

ISSN: 1463-5771

Article publication date: 2 October 2023

378

Abstract

Purpose

The purpose of this article is to develop a new model called strategy segmentation methodology (SSM) by combining the Kraljic portfolio matrix (KPM) and the supplier relationship model (SRM) so that the buyer company can effectively conduct its relations with its suppliers.

Design/methodology/approach

The importance weights of the criteria defining the dimensions of each model are calculated with the single-valued neutrosophic analytical hierarchy process (SVN-AHP) method. Subsequently, the derived importance weights are employed in the single-valued neutrosophic technique for order preference by similarity to ideal solution (SVN-TOPSIS) method to obtain the scores of the suppliers and their supplied items. In order to illustrate the feasibility of the proposed methodology, a case study in the machinery industry is performed with the related comparative analysis.

Findings

The implementation of SSM enables to formulate various strategies to manage suppliers taking into account the items they procure, their capabilities and performance and the supplier–buyer relationship strength. Based on the proposed strategies, it is concluded that the firm in the case study should terminate its relationship with six of its suppliers.

Originality/value

Although KPM has become the basis of purchasing strategies for various businesses, it neglects the characteristics of suppliers and the buyer–supplier relationship. In this study, KPM is integrated with the SRM approach presented by Olsen and Ellram (1997) to overcome these disadvantages of KPM. The novel integration of the two approaches enables the realization of a robust and reliable supplier classification model.

Keywords

Acknowledgements

This research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sectors.

Note: This article is produced from PhD dissertation of Ahmet Selcuk Yalcin in Istanbul Technical University. As the requirement for PhD thesis submission, this point is critical.

Citation

Yalcin, A.S., Kilic, H.S. and Cevikcan, E. (2023), "A novel strategy segmentation methodology integrating Kraljic portfolio matrix and supplier relationship model: a case study from machinery industry", Benchmarking: An International Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/BIJ-03-2023-0197

Publisher

:

Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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