Reference List

Crispin Manners (Onva Consulting, UK)

How to Sell Value – Demystified

ISBN: 978-1-83797-125-1, eISBN: 978-1-83797-122-0

Publication date: 19 October 2023

Citation

Manners, C. (2023), "Reference List", How to Sell Value – Demystified (PRCA Professional), Emerald Publishing Limited, Leeds, pp. 119-121. https://doi.org/10.1108/978-1-83797-122-020231015

Publisher

:

Emerald Publishing Limited

Copyright © 2023 Crispin Manners. Published under exclusive licence by Emerald Publishing Limited


Introduction

  1. The Worldcom Confidence Index is a ‘living’ tracker of what 80,000 global CEOs are writing about. https://worldcomgroup.com/confidence-index/2022-reports/

  2. Roaring out of recession by Ranjay Gulati, Nitin Nohria, and Franz Wohlgezogen. The Harvard Business Review March 2010. https://hbr.org/2010/03/roaring-out-of-recession

Chapter 1

  1. PR's overservicing epidemic: 90% of agencies overservice client accounts. https://www.prweek.com/article/1667069/prs-overservicing-epidemic-90-agencies-overservice-client-accounts

Chapter 2

  1. Ibis World – Public Relations & Communication Activities in the UK – Market Size 2011–2029. https://www.ibisworld.com/united-kingdom/market-size/public-relations-communication-activities/

  2. Ibis World – Public Relations Firms in the US – Market Size 2002–2028. https://www.ibisworld.com/industry-statistics/market-size/public-relations-firms-united-states/

Chapter 3

  1. Marmite is a food brand marketed by Unilever PLC. https://www.unilever.co.uk/brands/nutrition/marmite/

  2. See the Cambridge Dictionary definition of Marmite. https://dictionary.cambridge.org/dictionary/english/marmite

  3. Alice PR and Events. https://alicepr.com/

Chapter 4

  1. Alice PR and Events. https://alicepr.com/

  2. The image of the Growth Share Matrix is provided courtesy of Boston Consulting Group (BCG)

  3. Inspiring Workplaces Group. https://www.inspiring-workplaces.com/

Chapter 5

  1. Dr Robert B Cialdini author of Influence: The Psychology of Persuasion. Publisher: HarperCollins Publishers Inc.

Chapter 6

  1. Dr Robert B Cialdini author of Influence: The Psychology of Persuasion. Publisher: HarperCollins Publishers Inc.

Chapter 10

  1. Dr David Rock: David Rock SCARF: A brain-based model for collaborating with and influencing others. https://davidrock.net/