Smart Technologies and Tour Guides Beyond COVID-19
Resilient and Sustainable Destinations After Disaster
ISBN: 978-1-80382-022-4, eISBN: 978-1-80382-021-7
Publication date: 16 August 2023
Abstract
Tourist guides, one of the important service providers of tourism, have effected greatly by smart tourism technology during the COVID-19 period. It is thought that this trend will continue to increase in the future. Also, there are some challenges of smart tourism post pandemic on tour guides. In this context, the study aims to examine the levels of utilization of smart tourism applications by tourist guides, their activities in the COVID-19 period, and the transformation that tour guiding will undergo in the future. Within the scope of the study, existing smart tourism applications used in tours were examined with opportunities and challenges sides. In addition, the reflection of the guided cultural tours in the future was evaluated.
Keywords
Citation
Bayram, G.E., Kumar, J. and Sharma, A. (2023), "Smart Technologies and Tour Guides Beyond COVID-19", Kumar, J., Bayram, G.E. and Sharma, A. (Ed.) Resilient and Sustainable Destinations After Disaster (Tourism Security-Safety and Post Conflict Destinations), Emerald Publishing Limited, Leeds, pp. 241-250. https://doi.org/10.1108/978-1-80382-021-720231017
Publisher
:Emerald Publishing Limited
Copyright © 2023 Gül Erkol Bayram, Jeetesh Kumar and Anukrati Sharma. Published under exclusive licence by Emerald Publishing Limited