Index

Fermin Diez (Singapore Management University, Singapore)
Mark Bussin (21st Century Pay Solutions, South Africa)
Venessa Lee (United Overseas Bank, Singapore)

Fundamentals of HR Analytics

ISBN: 978-1-78973-964-0, eISBN: 978-1-78973-961-9

Publication date: 11 November 2019

This content is currently only available as a PDF

Citation

Diez, F., Bussin, M. and Lee, V. (2019), "Index", Fundamentals of HR Analytics, Emerald Publishing Limited, Leeds, pp. 249-252. https://doi.org/10.1108/978-1-78973-961-920191013

Publisher

:

Emerald Publishing Limited

Copyright © 2020 Emerald Publishing Limited


INDEX

Adaptive conjoint analysis
, 193–194

Aggressive (optimistic) strategy
, 212

Alternative hypothesis (H1)
, 87

Analytics technology

cognitive technology
, 44

HR data warehouse
, 41–42

Human Resources Information System (HRIS)
, 41

reporting technology
, 42–43

statistical analysis and machine learning technology
, 43

visualisation technology
, 43–44

Benefits
, 188–190

Building models

blueprint
, 88–91

testing hypotheses
, 87–88

Business problem
, 12–14

Business strategy
, 144

Career management
, 85

Career movements
, 220

Career planning
, 242

decision trees. See Decision trees

mobility possibilities
, 208–210

skills matching
, 220

Central limit theorem
, 174–175

Clustering
, 91

Coefficient of determination
, 92

Cognitive ability tests
, 184

Cognitive technology
, 44

Compensation
, 241

diversity
, 200

merit pay differentials
, 199

pay effectiveness
, 198

pay mix
, 199–200

target setting
, 199

team vs individual incentives
, 198–199

thinking analytically
, 197–200

Confidence intervals
, 175–176

Conjoint analysis
, 190

adaptive conjoint analysis
, 193–194

maximum difference conjoint analysis
, 193

methods
, 190

Multivariate Analysis of Variance (MANOVA)
, 197

rewards programs
, 201–205

self-explicated conjoint analysis
, 192

two-item tradeoff analysis
, 192

Conservative (pessimistic) strategy
, 213

Costs cutting
, 238–239

Customer satisfaction data
, 78

Customer service
, 78

Cyclical effects
, 154

Data analysis
, 107–112

Data audits
, 49–50

Data challenges

data outliers
, 55–56

missing data
, 52–53

no data available
, 54–55

outdated data
, 53–54

Data collection
, 15–16

challenges and solutions
, 52–56

sources
, 47–51

tidying
, 56–63

Data gathering
, 107–112

Data outliers
, 55–56

Decision trees

decision strategies

definition
, 210

example
, 210–212

types
, 210

career paths
, 214–218

outcome probabilities with
, 213–214

outcome probabilities without
, 212–213

Delphi method
, 153

Demand gaps
, 149–152

Design framework

building models
, 86–91

data analysis questions
, 85–86

scope
, 73–76

source of problem
, 69–72

supervised and unsupervised methods
, 91–93

value chain
, 84–85

variables to business measures
, 76–84

Diminishing returns
, 127

Educational institution
, 110–111

Eight-step approach

business problem
, 12–14

data collection
, 15–16

derive insights
, 17

evaluation
, 19–20

execution
, 19–20

formulate hypotheses
, 14–15

recommendations
, 17

storytelling
, 17–19

Employee Assistance Program (EAP)
, 79

Employee loyalty analysis
, 170–171

Employee profiling
, 169–170

Employee sampling methods

central limit theorem
, 174–175

confidence intervals
, 175–176

sampling distributions
, 174–175

sampling plans
, 172–174

Employee value proposition (EVP)

full-time employees
, 231

primary levers
, 231

second key hypothesis
, 228

Explanatory models
, 157–158

External drivers

competition
, 106

overseas opportunities
, 106

pay levels
, 107–108

Finance

cost-related terms
, 23

market and performance measures
, 22–23

profit
, 22

Financial projections
, 144

Forecasting techniques
, 152

explanatory/causal models
, 157–158

indicators and indexes
, 153

qualitative and judgemental techniques
, 152–153

regression-based forecasting
, 155–156

statistical time series model
, 153–155

Functional training
, 131

Gamification
, 171–172

Gender
, 111–112

Google
, 72

Grade point average (GPA)
, 167

Hard data
, 77

Hiring formula
, 178–180

HR Business Partner (HRBP)
, 125

HR data
, 47–48

HR data warehouse
, 41–42

HR dimensions
, 115

HRIS data
, 48–49

HR policies
, 223–235, 242

Human Capital Analytics (HCA) program
, 96

Human Resources (HR)

analytics
, 4–5

architects
, 9–12

changing nature
, 3–4

changing requests
, 5

descriptive analysis
, 6

diagnostics
, 6

eight-step approach
, 13–20

finance
, 21–22

function
, 4

maturity
, 7

people analytics (PA)
, 5

predictive analysis
, 6

statistics concepts
, 23–27

talent acquisition
, 29

talent deployment
, 29–30

talent development
, 29

talent engagement
, 29

talent retention
, 30

types
, 6–9

workforce planning
, 28

Human Resources Information System (HRIS)
, 41

Individual drivers

educational institution
, 110–111

gender
, 111–112

tenure
, 111

Infrastructure as a Service (IaaS)
, 40

Job classification
, 115

Kirkpatrick model
, 137–140

Manager dissatisfaction
, 108–110

Maximum difference conjoint analysis
, 193

Multiple regressions

HR metrics
, 225

talent metrics
, 225

Multivariate Analysis of Variance (MANOVA)
, 197

Opportunity

loss strategy
, 213

training
, 130

Optimisation

metric interaction
, 124–125, 127–128

mixture
, 124, 126–127

saturation
, 124, 127

segmentation
, 124–126

time line
, 125, 128–129

Organizational drivers

dissatisfaction with managers
, 108–110

performance ratings
, 108

promotion opportunities
, 110

Outdated data
, 53–54

Pay levels
, 107–108

Performance ratings
, 108

Personality assessments
, 184

Platform as a Service (PaaS)
, 40

Productivity
, 239–240

Profits
, 223–235, 239–240

Promotion opportunities
, 110

Random behaviour
, 154

Recruitment
, 84, 150, 241

employee loyalty analysis
, 170–171

employee profiling
, 169–170

employee sampling methods. See Employee sampling methods

gamification
, 171–172

grade point average (GPA)
, 167

hiring formula
, 178–180

HR analytics
, 168–169

segmentation
, 169–170

three levels analysing talent
, 177–178

using tests
, 181–183

workplace assessments
, 183–184

Regression-based forecasting
, 155–156

Remuneration
, 85

Reporting technology
, 42–43

Retailco case studies
, 232–235

Return on investment

definition
, 122–123

formula
, 123

training
, 129–140

Revenue
, 239–240

Rewards programs
, 201–205

Seasonal effect
, 155

Skills overlaps
, 221

Soft data
, 78

Software as a service (SaaS)
, 40

Sources of data

data audits
, 49–50

HR data
, 47–48

HRIS data
, 48–49

non-HR data
, 49

structured data
, 50–51

unstructured data
, 50–51

Statistical analysis and machine learning technology
, 43

Storytelling
, 17–19

Strategic resourcing

business strategy
, 144

demand gaps
, 149–152

forecasting techniques
, 152

supply gaps
, 149–152

workforce demand
, 145–149

workforce supply
, 145–149

Supervised and unsupervised methods

defining
, 91

model performance
, 92–93

types of algorithms
, 91

Talent acquisition
, 29

Talent deployment
, 29–30

Talent development
, 29

Talent engagement
, 29

Talent retention
, 30

Technology options

cloud based
, 38–39

definition
, 37–38

on-premise solutions
, 38

Tenure
, 111

Tidy data

checking data tips
, 59–60

definition
, 56–57

general principles
, 57–58

mistakes
, 58, 60–61

plots
, 61–63

Training
, 240

optimisation. See Optimisation

purposes
, 121–122

return on investment
, 122–123

ROI
, 129–140

Trends
, 154

Turnover
, 240

semiconductor companies
, 102–103

data analysis
, 107–112

data gathering
, 107–112

design
, 103–104

hypotheses/drivers
, 104–107

insights
, 112

Uncertainty
, 92

Workforce demand
, 145–149

Workforce planning
, 28, 240–241

Workforce supply
, 145–149

Workplace assessments
, 183–184