Prelims

Israel Patiño Galván (Universidad La Salle Noroeste, Mexico)

Designing Local e-Government: The Pillars of Organizational Structure

ISBN: 978-1-78973-230-6, eISBN: 978-1-78973-227-6

Publication date: 15 February 2019

Citation

Galván, I.P. (2019), "Prelims", Designing Local e-Government: The Pillars of Organizational Structure, Emerald Publishing Limited, Leeds, pp. i-xvii. https://doi.org/10.1108/978-1-78973-227-620191007

Publisher

:

Emerald Publishing Limited

Copyright © 2019 Emerald Publishing Limited. All rights of reproduction in any form reserved


Half Title Page

Designing Local e-Government

Title Page

Designing Local e-Government: The Pillars of Organizational Structure

By

Israel Patiño Galván

Universidad La Salle Noroeste, Mexico

United Kingdom – North America – Japan India – Malaysia – China

Copyright Page

Emerald Publishing Limited

Howard House, Wagon Lane, Bingley BD16 1WA, UK

First edition 2019

Copyright © 2019 by Emerald Publishing Limited. All rights of reproduction in any form reserved

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British Library Cataloguing in Publication Data

A catalogue record for this book is available from the British Library

ISBN: 978-1-78973-230-6 (paperback)

ISBN: 978-1-78973-227-6 (E-ISBN)

ISBN: 978-1-78973-229-0 (Epub)

Dedication

The development of this work is dedicated with love and respect to Ambar Yotzin, Gloria Galván, Paula, Paco, Laura, Mary, Angel Hazel, Paquito, Fer, Esme, Yose, and Ruben.

Thanks all those who collaborated for the development of this book, which has the purposes of research dissemination.

Contents

List of Illustrations ix
List of Tables xi
List of Graphics xiii
About the Author xv
Preface xvii
Introduction 1
1. The Background of Organizational Structures 5
2. Case Study: Types of Local Government Organizational Structures in México 53
3. The Current State of Local e-Government in México and Its Relationship with Organizational Structures 67
4. Proposal of an Organizational Structure, Pillar in the Design of the Local e-Government 87
References 127
Index 135

List of Illustrations

Illustration 1 Structure of Chapter One 6
Illustration 2 Components of the Organizational Structure 10
Illustration 3 Sources of Resistance 22
Illustration 4 Proposed Model of the Evolutionary Life Cycle 33
Illustration 5 Simple Organizational Structure 40
Illustration 6 Functional Organizational Structure 41
Illustration 7 Divisional Organizational Structure 42
Illustration 8 Matrix Organizational Structure 43
Illustration 9 Evolution of the Traditional Structure to the Virtual 50
Illustration 10 Characteristics of the Virtual Organization. 51
Illustration 11 Extended Characteristics of the Virtual Organization 52
Illustration 12 Structure of Chapter Two 54
Illustration 13 Structure of Chapter Three 68
Illustration 14 Structure of Chapter Four 88
Illustration 15 Organizational Structure of the Proposal 94
Illustration 16 Network Organizational Structure 95
Illustration 17 Organizational Structure of Net – Virtual 96
Illustration 18 Suggested Organizational Structure (in Evolution) 100
Illustration 19 Modification/Adaptation of the Regulatory Framework 119
Illustration 20 Identification, Action, Operation, and Implementation 120
Illustration 21 Integration of the Phases and Indicators of Electronic Government 121
Illustration 22 Incorporation of the Proposed Organizational Structure for the Deployment of Electronic Government 121

List of Tables

Table 1 Life Cycle of Companies and Their Relationship with Contingency Factors and Types of Organizational Structures 37
Table 2 Main Organizational Structures 39
Table 3 Analysis of Variables by Municipality to Determine the Selection of Samples 57
Table 4 Selection of the Sample 59
Table 5 Type of Municipal Structures 62
Table 6 Areas Identified with Information Technology or Related Functions, within the Municipal Organizational Structures 63
Table 7 Grouping of Areas with Information Technologies Functions within the Structures of Municipal Organizations 64
Table 8 Direct Reporting Areas of Information Technologies 65
Table 9 Dimensions Attended by Local Governments in Relation to Their Type of Structure 71
Table 10 Ranking of the First 10 Municipalities in the Digital Government Index in México 80
Table 11 Ranking of the Last 10 Municipalities in the Digital Government Index in México 81
Table 12 Relation and Analysis of Indicators of Households with Internet, Per Capita Income, and Economically Active Populations 84
Table 13 Profile of the Divisional Director of Information Technologies. 101
Table 14 Manager of Research Department in Services and Information Technologies 103
Table 15 Project Manager 105
Table 16 Manager of Information Technology 107
Table 17 Manager of the Department of Operation and Quality of Services and Information Technologies 109
Table 18 Manager of the Security Department in Services and Information Technologies 111

List of Graphics

Graphic 1 Representation of Municipal Organic Structures. 62
Graphic 2 Grouping of Areas with Information Technologies Functions within the Structures of Municipal Organizations. 64
Graphic 3 Actors Assisted by Local Governments in Relation to Their Type of Structure. 72

About the Author

Israel Patiño Galván is a Professor and Researcher, and Head of Research, Development and Innovation of the Innovation Park at Universidad La Salle Noroeste, Mexico. His qualifications include Bachelor in Computing, Bachelor in Management and Administration of Small Medium Enterprise (SME), Master of Science in Public Administration, Master in Computer Systems Engineering, and PhD of Administrative Sciences. Currently a PhD Student in Computational Systems, Dr Patiño has belonged to the Technical Advisory Council, with an academic, scientific, and cultural focus related to Civil Society Organizations in Mexico. He is also Coordinator of the Technological Innovation Commission Council, and a member of research groups in administration, ethics, and Information Technology. His work is regularly published in journals, books, and at congresses. He belongs to evaluation committees of scientific, technological and innovation projects, and participates in the planning, development, and implementation of Information Technology projects applied to public and private administration.

Preface

This document contains a proposal for incorporation of an exclusive organizational structure of Information Technologies, which will collaborate in the design of e-government in the local public administration, and with it. This is achieved in a gradual way; its evolution by stages of development. This task is not isolated; it is required that the federal, state, and local regulatory framework guarantees and collaborates with its implementation and effective follow up in such a way that it is an obligation of the municipal governments are obliged to contemplate this structure, as well as its intervention in the design and strategic decision making, projected in the long term, including others period governmentally.

This contribution is not the only alternative that collaborate with the evolution of the phases and dimensions of electronic government applied to local governments. Nevertheless, it collaborates directly with its design, application, monitoring, and its evolution.