TALEVAS model: an integrated quality methodology
Abstract
Purpose
The purpose of this paper is to combine systems thinking, lean management, value methodology and Six Sigma concepts into an integrated quality methodology using the TALEVAS model.
Design/methodology/approach
TALEVAS is an acronym for Tandem‐Lean‐Value‐Sigma, as each element correlates to a best practice or concept mentioned by intent. The model is based on two theories: “The rising pendulum system” and “The seven rules of quality driving” proposed in this paper.
Findings
Four key performance drivers are identified using the model. These are: communication, investigative correction, innovation, and synchronization.
Practical implications
The integrated methodology can be deployed by any type (product‐or‐service based) or level (small, medium or corporate) of an organization in order to gain a competitive advantage in the market. Further, there is a possibility that recent cases of product recalls could be reduced or avoided by companies through implementing a TALEVAS Quality approach.
Originality/value
The paper displays the interdependence between the quality concepts by model analysis. This reflects a more holistic approach to quality required by organizations to raise the bottom line, reduce costs, promote value, and provide consistent products to customers.
Keywords
Citation
Kheradia, A. (2011), "TALEVAS model: an integrated quality methodology", The TQM Journal, Vol. 23 No. 4, pp. 403-422. https://doi.org/10.1108/17542731111139482
Publisher
:Emerald Group Publishing Limited
Copyright © 2011, Emerald Group Publishing Limited